1 of 1 Remote/Hybrid Organisational Skills Jobs in Herefordshire

Terminal Services. Experience using IT Service Management or Service Desk systems to manage incidents, requests and changes. Strong fault-finding and diagnostic skills, with the ability to analyse complex technical problems and identify appropriate solutions. Ability to recognise recurring issues and use investigation and research to identify longer-term … resolutions. Excellent customer service and communication skills, with the ability to explain technical information clearly to non-technical users. Strong organisational skills, with the ability to prioritise competing demands and work effectively under pressure. Ability to work both independently and collaboratively within a technical support environment. Relevant ...