3 of 3 Service Management Jobs in Herefordshire

assisting with the deployment and configuration of VSAT systems and associated network hardware. You will work closely with internal teams, customers, and external satellite service providers to ensure reliable and optimal network performance. Responsibilities are as follows: Proactively monitor remote user satellite terminals and investigate, diagnose, and resolve network … technical support for satellite and IP-based network services. Liaise with customers, internal engineering teams, and external satellite providers to resolve incidents and maintain service availability. Perform logical and methodical troubleshooting to identify root causes and implement corrective actions. Configure, stage, and perform Factory Acceptance Testing (FAT) on VSAT ...

computers. Troubleshoot and resolve hardware and software issues. Assist users with software installation, configuration, and updates. Maintain documentation of support activities and resolutions. Network Management: Assist in the installation and maintenance of network cables and switches. Monitor network performance and troubleshoot connectivity issues. Ensure network security protocols are followed. … network upgrades and expansions as needed. Software assistance: Assist in installation of software updates or new software packages. Assist artwork and design teams with management of Adobe Create Cloud. Assist other staff with Office and mail related issues. Open-Source Software: Install, configure, and maintain open-source software solutions. ...

computers. Troubleshoot and resolve hardware and software issues. Assist users with software installation, configuration, and updates. Maintain documentation of support activities and resolutions. Network Management: Assist in the installation and maintenance of network cables and switches. Monitor network performance and troubleshoot connectivity issues. Ensure network security protocols are followed. … network upgrades and expansions as needed. Software assistance: Assist in installation of software updates or new software packages. Assist artwork and design teams with management of Adobe Create Cloud. Assist other staff with Office and mail related issues. Open-Source Software: Install, configure, and maintain open-source software solutions. ...