1 to 25 of 75 Service Management Jobs in the West Midlands

services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design … management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers ...

Service Lifecycle Manager Location: Birmingham Salary: £65,000 – £75,000 per annum Role Overview La Fosse are seeking an experienced IT Service Lifecycle Manager to join our global Infrastructure & Operations team. This role is pivotal in managing the full lifecycle of IT services, ensuring they are strategised, designed … continually improved in line with ITIL best practices. You will also lead our Change Advisory Board (CAB) and oversee key processes such as Service Portfolio Management, Release Management, and Change Management. Key Responsibilities Service Lifecycle Management: Lead the process to ensure services meet business needs ...

responsible for the operation, maintenance, integration, and optimization of security platforms and tools that support the delivery of security services across NTT DATA and Service Recipients. This role ensures that security tooling operates reliably, integrates seamlessly with enterprise infrastructure, and complies with governance requirements outlined. Key Responsibilities Platform Operations … Maintenance Operate and maintain security platforms in accordance with agreed Service Level Agreements (SLAs) as defined in Service Levels and KPIs Ensure high availability, performance, and reliability of all security tooling Monitor platform health and proactively address performance issues Manage platform upgrades, patches, and version control Provide monthly ...

about best practice and work well together. Experience/skills we are looking for Primary skills: GCP, AWS, Kubernetes, Docker, Network Security GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc. AWS Cloud Service management, e.g., EC2, EKS, RDS, etc. Linux OS server management Windows OS server management NGINX management and configuration Proven Kubernetes experience Google Cloud Service management, GKS, Secret Management, etc. Experienced in scripting languages such as PowerShell Information security, including ISO27001 Working with network security services, IPS, IDS, firewalls Windows network management VPN management ...

about best practice and work well together. Experience/skills we are looking for Primary skills: GCP, AWS, Kubernetes, Docker, Network Security GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc. AWS Cloud Service management, e.g., EC2, EKS, RDS, etc. Linux OS server management Windows OS server management NGINX management and configuration Proven Kubernetes experience Google Cloud Service management, GKS, Secret Management, etc. Experienced in scripting languages such as PowerShell Information security, including ISO27001 Working with network security services, IPS, IDS, firewalls Windows network management VPN management ...

about best practice and work well together. Experience/skills we are looking for Primary skills: GCP, AWS, Kubernetes, Docker, Network Security GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc. AWS Cloud Service management, e.g., EC2, EKS, RDS, etc. Linux OS server management Windows OS server management NGINX management and configuration Proven Kubernetes experience Google Cloud Service management, GKS, Secret Management, etc. Experienced in scripting languages such as PowerShell Information security, including ISO27001 Working with network security services, IPS, IDS, firewalls Windows network management VPN management ...

about best practice and work well together. Experience/skills we are looking for Primary skills: GCP, AWS, Kubernetes, Docker, Network Security GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc. AWS Cloud Service management, e.g., EC2, EKS, RDS, etc. Linux OS server management Windows OS server management NGINX management and configuration Proven Kubernetes experience Google Cloud Service management, GKS, Secret Management, etc. Experienced in scripting languages such as PowerShell Information security, including ISO27001 Working with network security services, IPS, IDS, firewalls Windows network management VPN management ...

about best practice and work well together. Experience/skills we are looking for Primary skills: GCP, AWS, Kubernetes, Docker, Network Security GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc. AWS Cloud Service management, e.g., EC2, EKS, RDS, etc. Linux OS server management Windows OS server management NGINX management and configuration Proven Kubernetes experience Google Cloud Service management, GKS, Secret Management, etc. Experienced in scripting languages such as PowerShell Information security, including ISO27001 Working with network security services, IPS, IDS, firewalls Windows network management VPN management ...

about best practice and work well together. Experience/skills we are looking for Primary skills: GCP, AWS, Kubernetes, Docker, Network Security GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc. AWS Cloud Service management, e.g., EC2, EKS, RDS, etc. Linux OS server management Windows OS server management NGINX management and configuration Proven Kubernetes experience Google Cloud Service management, GKS, Secret Management, etc. Experienced in scripting languages such as PowerShell Information security, including ISO27001 Working with network security services, IPS, IDS, firewalls Windows network management VPN management ...

Manager position. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety … online and in-store discounts and development opportunities. As our Change Manager you will enable effective management and the delivery of information technology services and ensuring business relations within the organization are managed. You will liaise with all other IT service functions to make sure that services ...

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned ...

Service Lifecycle Manager/IT Service Manager - Permanent - Birmingham (Hybrid) A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties Lead the service lifecycle to ensure … aligned with business needs. Collaborate with stakeholders to gather requirements and design services that support both operational and strategic goals. Manage and maintain the service portfolio, ensuring accurate, up-to-date information and alignment with organisational priorities. Oversee the release management process, ensuring smooth, timely, and well-communicated ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

Service Design Lead – 6 month Contract - £475 - £500 per day (Inside ir35/Umbrella) - Remote Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Design Lead on a contract basis to join their team. You will … lead the Service Introduction and Production Readiness activities for a major program launching in February/March. This role ensures all technical, operational, and support elements are in place for a smooth transition from project delivery to live operations, with zero disruption to customers or business processes. Key Responsibilities ...

Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You’ll drive service excellence across Change, Release … Lifecycle Management, ensuring stability, scalability, and value delivery within an esteemed global enteprise. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives ...

consultants, and project managers Design and oversee advanced configuration including workflows, UI components, scripts, security rules, and automation Architect MID Server designs supporting Discovery, Service Mapping, Event Management, Orchestration, and cloud integrations Contribute to client strategy by identifying optimal combinations of business change and ServiceNow capability Champion emerging … initiatives, and capability growth Personal learning and development through training, certifications, and structured career progression Skills and experience Proven experience architecting ServiceNow across multiple service management domains Strong understanding of Service Management operating models and enterprise transformation ServiceNow Certified System Administrator and/or Certified Implementation ...