Desktop Support Engineer
- Hiring Organisation
- Sellick Partnership
- Location
- Herefordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £20.00 - £25.00 per hour
large customer base. Take ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive … other cloud technologies. Administer user accounts and access using Active Directory and Microsoft Exchange. Support desktop imaging, software deployment, patching, endpoint security and device management. Configure and support Android and iOS smartphones and tablets. Provide support for LAN, TCP/IP networking, server and internet connectivity where required. ...