2nd Line Support Engineer
- Hiring Organisation
- Sellick Partnership
- Location
- Herefordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27427 - £34456/annum
timescales. Investigate and resolve technical issues, escalating to specialist teams or suppliers where appropriate. Support the installation, configuration, maintenance and upgrade of desktop hardware, software and end-user devices. Administer user accounts and access to network and business applications. Carry out technical tasks relating to desktop imaging, software deployment, patching, endpoint security and device management. Maintain accurate records of incidents, changes, assets, licences and technical work undertaken. Monitor and investigate recurring faults, identifying opportunities to improve processes and reduce repeat incidents. Test and evaluate hardware and software solutions before they are introduced into the supported ...