1 of 1 Remote Customer Engagement Jobs in Hertford

You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: Relationships: salon owners are people people! The role involves building relationships … You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow. Voice of the customer : alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what … to build and what not to build. Your understanding of what their customers want and why they want it is key Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. More ❯