1 of 1 Customer Service Administrator Jobs in Hertford

client, a growing player in the renewable energy sector, is seeking an organised, customer-focused, and technically minded administrator to handle customer communications and technical support. This position manages incoming queries, logs feedback and resolves complaints to ensure high customer satisfaction. Additionally, the role involves troubleshooting … technical issues internally and with equipment manufacturers, assisting with CRM testing and administrative tasks across project lifecycles, and documenting business processes. Key Responsibilities Customer Support: Manage incoming calls and emails, signpost inquiries, log feedback, and resolve complaints. Technical Troubleshooting: Process and resolve technical issues internally and collaborate with support ...