IT Support Analyst
- Location
- Hertford, England, United Kingdom
preparation. Install, configure and troubleshoot business applications, maintaining accurate software and licence records. Diagnose network and Wi-Fi issues, including switching, TCP/IP, DNS, DHCP, escalating complex issues where required. Support meeting-room and video conferencing equipment, including Yealink systems. Carry out routine IT checks and maintenance, manage equipment … Teams and licence management. Solid troubleshooting skills across PCs, printers, scanners, networks and mobile devices. Practical networking knowledge, including Active Directory, TCP/IP, DNS and DHCP. Confident supporting desktops and servers, with the ability to work independently. Customer-focused, with the confidence to support technical and non-technical users. ...