3rd Line IT Support Engineer
- Hiring Organisation
- Circle Recruitment
- Location
- Hertford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £42,000 per annum
Line IT Support Engineer - Hertford (2 days WFH) - MSP - up to £42K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Hertford is looking for a 3 Line IT Support Engineer to join the team. As a leading technology company, you will become … experience/customer facing role Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering ...