Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Hays
problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed changemanagement procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and … MS Exchange and mail services Web servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying more »
Royston, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Johnson Matthey Plc
and Solve: Work closely with various teams to understand their needs and develop solutions that scale and contribute to achieving our business goals. Resource Management: Strategically allocate engineering resources to meet platform demands, ensuring smooth operations and keeping everything running smoothly. Stay Transparent: Keep stakeholders informed about platform health … for the role: Leadership Skills : You should possess strong leadership skills to effectively guide and inspire your team in delivering high-quality operational and change services. Team Development : Your ability to develop and mentor technical and functional experts will be crucial in fostering the development of a high performing … team. Budget Management : Proficiency in managing significant budgets for both operational and change initiatives is essential for resource allocation and financial efficiency. Collaboration Skills : You should be skilled in matrix management structures and collaborative ways of working to promote synergy and coordination across teams. Strategic Planning Abilities more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
problems through trend analysis, incident reviews, and monitoring system performance. thorough root cause analysis for identified problems to understand underlying issues. a comprehensive problem management database, documenting all identified problems, their root causes, and resolution steps. problems based on their impact on business operations and services. on strategies to … prevent the recurrence of known problems and define and track KPIs to measure problem management success. Essential Skills and Experience: of IT and park infrastructure, including hardware, software, networks, and servers. with various operating systems (Windows, Linux, Unix) and their configurations. of IT security principles, incident management, and … change management. to analyse data, trends, patterns, and correlations to identify potential problems. communication skills, capable of conveying technical information clearly to both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow more »