5 of 5 Remote/Hybrid Customer Experience Jobs in Hertfordshire

Senior Service Delivery Manager - Digital

Hiring Organisation
Costa Coffee
Location
St. Albans, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision of end user computing services, hardware … support key business operations. Who you are It’s your unique ingredients we’re interested in: An experienced Service Management professional, with strong working experience within complex operational environments. Able to work flexibly and adaptably within a maturing and transforming environment and apply practical experience of managing technology ...

Software Engineer

Hiring Organisation
MBDA UK
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£64000/annum
agile manner, close to your customers and in a key position to learn about a range of products. Salary : Circa £64,000 depending on experience Dynamic (hybrid) working : 5 days per week on-site due to workload classification Security Clearance : British Citizen or a Dual UK national with British … making the platform reliable, resilient, and easier for the rest of the engineering team to build on. The work you'll do directly affects customer experience, engineering velocity, and overall product health. What we're looking for from you: Previous Software Engineering Experience Willingness to learn ...

Service Delivery Coordinator

Hiring Organisation
LJ Recruitment Limited
Location
Broxbourne, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
activation-while ensuring high-quality service delivery across IT, telecoms, and cyber security solutions. You will act as the key link between sales, engineering, customer experience, and finance teams, ensuring projects are delivered efficiently, on time, and to a high standard. Key Responsibilities Provisioning & Project Delivery … manage provisioning across all customer projects Coordinate internal teams to ensure smooth handovers and delivery Plan resources and equipment to support project timelines Track progress, risks, and dependencies across multiple workstreams Maintain accurate project updates within CRM systems Support pre-sales processes and installation readiness Operational Coordination Manage hardware ...

VodafoneThree -Digital Mission Control Lead

Hiring Organisation
VodafoneThree
Location
Hertfordshire, United Kingdom
Employment Type
Full Time
proud of the progress we've made, but we're just getting started. Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital … difference. What youll do Take the lead on overseeing digital sales and operations, quickly jumping on technology or digital-channel incidents to keep the customer experience running smoothly. Own the end-to-end management of incidents (including Major Incidents), from assessing impact to coordinating fixes and keeping stakeholders ...

VodafoneThree - Channel Readiness Manager

Hiring Organisation
VodafoneThree
Location
Hertfordshire, United Kingdom
Employment Type
Full Time
proud of the progress we've made, but we're just getting started. Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital … processes and regulatory changes land smoothly across Assisted and Indirect channels. You'll lead a team of specialists to coordinate readiness activity, protect both customer and agent experience, and work closely with teams across the business so change is clearly understood, well prepared and delivered at pace. Lead ...