Customer Experience Jobs in Hertfordshire

Customer Experience (CX)
East of England > Hertfordshire

The table below provides summary statistics for permanent job vacancies advertised in Hertfordshire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 81 98 84
Rank change year-on-year +17 -14 -12
Permanent jobs citing Customer Experience 2 19 44
As % of all permanent jobs advertised in Hertfordshire 0.24% 0.95% 2.46%
As % of the Processes & Methodologies category 0.25% 1.20% 2.61%
Number of salaries quoted 2 17 9
10th Percentile £55,250 £22,875 £25,150
25th Percentile £59,375 £31,198 £26,000
Median annual salary (50th Percentile) £67,500 £60,000 £30,500
Median % change year-on-year +12.50% +96.72% -35.11%
75th Percentile £74,375 £62,500 £40,500
90th Percentile £77,750 £81,250 £51,350
East of England median annual salary £32,500 £52,500 £42,000
% change year-on-year -38.10% +25.00% -16.00%

All Process and Methodology Skills
Hertfordshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hertfordshire.

Permanent vacancies with a requirement for process or methodology skills 789 1,583 1,688
As % of all permanent jobs advertised in Hertfordshire 95.06% 79.35% 94.35%
Number of salaries quoted 437 1,253 739
10th Percentile £31,250 £25,809 £28,790
25th Percentile £41,250 £36,250 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £57,500
Median % change year-on-year +4.76% -8.70% +4.55%
75th Percentile £67,500 £65,000 £70,000
90th Percentile £83,000 £76,000 £80,000
East of England median annual salary £50,967 £50,000 £55,000
% change year-on-year +1.93% -9.09% +10.00%

Customer Experience
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Experience in Hertfordshire

Customer Experience
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Customer Experience in Hertfordshire.

Salary trend for Customer Experience in Hertfordshire

Customer Experience
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Experience in Hertfordshire over the 6 months to 18 May 2025.

Salary histogram for Customer Experience in Hertfordshire

Customer Experience
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Hertfordshire region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hemel Hempstead +18 2 £67,500 +12.50% 8
Customer Experience
East of England

Customer Experience
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (50.00%) NetSuite
Database & Business Intelligence
1 1 (50.00%) Relational Database
General
1 2 (100.00%) Analytical Skills
2 1 (50.00%) Retail
2 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Delivery Manager
1 1 (50.00%) IT Manager
1 1 (50.00%) Service Delivery Manager
1 1 (50.00%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (50.00%) AngularJS
1 1 (50.00%) React
1 1 (50.00%) Restlet
Miscellaneous
1 1 (50.00%) EPoS
1 1 (50.00%) Management Information System
Processes & Methodologies
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Agile
2 1 (50.00%) ERP
2 1 (50.00%) Front End Development
2 1 (50.00%) Information Security
2 1 (50.00%) IT Strategy
2 1 (50.00%) Migration
2 1 (50.00%) Performance Analysis
2 1 (50.00%) Performance Metrics
2 1 (50.00%) PRINCE
2 1 (50.00%) PRINCE2
2 1 (50.00%) Process Improvement
2 1 (50.00%) Roadmaps
2 1 (50.00%) Root Cause Analysis
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Delivery Management
2 1 (50.00%) Strategic Roadmap
2 1 (50.00%) Workflow
Programming Languages
1 1 (50.00%) JavaScript
1 1 (50.00%) PL/SQL
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) Computer Science Degree
1 1 (50.00%) Degree
1 1 (50.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (50.00%) COBIT
1 1 (50.00%) SLA