20 of 20 Remote Customer Service Jobs in Hertfordshire

Customer Support Team Leader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and … located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career … work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. About us Customer Support Team: We are a vibrant, fun, and hardworking group of approximately 30+ team members who are passionate about providing outstanding customer service to all our residents More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

Training and Implementation Specialist My client, based in Welwyn, are looking for a confident, positive and enthusiastic customer focused person to support the project manager in this exciting new role. The role involves onboarding and training customers to use Open Banking software which is a fast-growing product for this company. You don’t have to have amazing IT … sessions for clients Support the Project Manager with department and revenue growth Account Managing clients Support with software development and testing Requirements Highly focussed with strong organisational, communication and customer service skills Must have the ability to work independently within a small team Assertive, determined, self-motivated Be keen to learn and the ability to adapt and evolve … but growing team, where there is excellent opportunity for career development. Ideal Candidate: Bubbly personality Numerate Happy to engage with and build relationships with customers Good administrative skills Excellent Customer Service skills Perks! Laptop Mobile Phone £3k Bonus (after probation) Growing department with good career potential within an expanding team Company pension contribution of 6% Generous holiday and More ❯

per week after qualifying period/0830-5pm or 9am – 5:30pm/Fri – 4:30pm finish. Training and Implementation Specialist: Are you a confident individual with excellent customer service skills? Do you bring a proactive, ‘can do’ attitude and want to be part of a successful, growing team? Does the idea of providing training, account management … sessions for clients Support the Project Manager with department and revenue growth Account Managing clients Support with software development and testing Requirements Highly focussed with strong organisational, communication and customer service skills Must have the ability to work independently within a small team Assertive, determined, self-motivated Be keen to learn and the ability to adapt and evolve More ❯

Job summary Team members must have service desk experience and possess excellent communication skills and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad-spectrum customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user's requests/… The role requires strong technical and organisational skills with the ability to multi-task prioritise, work unsupervised and make decisions while balancing the pressures of incoming and on-going customer contacts. Team members are expected to have the aptitude to understand, work and support hardware and software on various platforms/configurations together with providing solutions to enhance customer … across HBLICT's partner organisations. This includes, but is not limited to, attending sites and using remote tools to achieve prompt and effective resolution. Accurately log all support/service interactions through ITSM tool and processes Respond promptly to requests for support/service in person, via inbound communication channels Participate in regular team meetings Attend and contribute More ❯

IT Account and Service Delivery Manager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and … FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the companys future vision and share in the profits. The IT Account and Service Delivery Manager role is hybrid and … Management experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented Our offer for the IT Account and Service Delivery Manager More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk More ❯

user stories into tangible outcomes. You will engage in Level 3 support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in … or more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such … as Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If you are More ❯

all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? 28k salary 26 days annual leave (Plus the option to buy additional More ❯

all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯

all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯

into clear, accessible insights Excellent communication and interpersonal skills Excellent organisational and administrative skills Good attention to detail and commitment to quality Demonstrate a commitment to equality and diversity, customer service and quality assurance To Apply If you feel you are a suitable candidate and would like to work for this reputable Foundation, please do not hesitate to More ❯

related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯

related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯

volume, fast-paced environment and the successful applicant will be expected to hit the ground running. You will be responsible for: The successful candidate will be responsible for managing customer accounts and undertaking general administrative duties in the credit control team. They will ensure that customers have sufficient credit allocated in the system and that existing customers have settled … monthly accounts in a timely manner. You will be heavily involved in customer interaction, so need excellent communication skills, good levels of diplomacy and the ability to deal with difficult situations. Some of the Credit Controller duties and responsibilities include: Keeping a close watch on debtor account balances and ensuring our Debtor Sales Outstanding (DSO) metric is always within … letters and statements on a weekly basis Dealing with queries and resolving issues as they arise in a timely manner. Dealing with finance related tickets, answering calls and taking customer payments as well as other credit control-related administrative duties. As a member of the wider finance team, you may be asked to help in other areas of finance More ❯

our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one … of the UK’s most exciting tech success stories. Benefits Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Flexible working hours Hybrid working Free Will Writing service Life Insurance Wellbeing Days ... And much more More ❯

our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one … of the UK’s most exciting tech success stories. Benefits? Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Flexible working hours Hybrid working Free Will Writing service Life Insurance Wellbeing Days And so much more More ❯