Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Enterprise Recruitment Limited
Initially supporting a handful of clients You will be required to liaise with mobile network providers to diagnose connectivity issues. You will also provide customer support to our internal and external teams. Salary: £27,870, with a review after 6 months. Regular performance reviews and 1-2-1 support … times basic salary Perkbox Cycle-to-Work scheme £50 contribution towards eye care per year £25 per month contribution towards gym membership Experience: Customerservice or Network background is beneficial. An interest in computers, consumer electronics, or networking, and the ability to work well under pressure. A positive … energetic approach is essential. Duties & Responsibilities: Handling customer support requests via various channels Proactive investigation and resolution of issues Liaising with mobile network providers Supporting internal & external teams Key Skills & Qualifications: Excellent written and verbal communication Strong diagnostic and support skills Proficiency in PC applications (Word, Excel, Email) Good more »
Hemel Hempstead, Apsley, Hertfordshire, United Kingdom Hybrid / WFH Options
Smart10Ltd
Job Title: Telecom Service Co-Ordinator Salary: Up to £30,0000 Location: Hemel Hempstead Contract: Permanent, Full Time Hours: Monday to Friday | 8:30am to 5:00pm An excellent opportunity to join a small business in the telecoms industry. The successful candidate will have previously worked in Telecoms, an … excellent communicator and works well in a fast paced environment. SKILLS AND EXPERIENCE REQUIRED ·Excellent customer/client relationship skills ·Experience working within the Telcoms industry. ·Confident telephone manner and excellent communication skills. ·Ability to work well in a team environment. ·Competent with MS Packages. ·Good education background - English … Maths Grade C or above ·Willingness to learn and a can-do attitude RESPONSIBILITIES: ·Process customer orders for new services and any upgrades. ·Verify customer order details and ensure accuracy. ·Build and maintain relationships with customers, updating them about their orders. ·Resolve any customer queries and troubleshoot more »
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customerservice skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email … DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. Managed service provider/2nd line service desk/2nd line support/second line service desk engineer/service desk engineer/ more »
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. You have exceptional customerservice skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email … DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. Managed service provider/2nd line service desk/2nd line support/second line service desk engineer/service desk engineer/ more »
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Title: 1st line service desk engineer Location: Borehamwood + Hybrid + Mon-Fri 0830am to 1700pm Salary: up to 28k per annum Duration: Permanent Benefits: 22 days AL rising to 25 + BHs + Company pension + day off for birthday Training: A tailored training path with vendor … your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a 1st Line Service Desk Engineer! HOW YOULL MAKE AN IMPACT · Provide technical support for our Managed Service customers, aiming to resolve incidents promptly or escalate to … the 2nd and 3rd line engineering team if necessary. · Perform proactive tasks to maximize customer uptime, including root-cause analysis and preventive measures to avoid recurring issues. · Resolve complex monitoring alerts, deploy security updates, perform system maintenance, and upgrade customer systems as required. · Manage tickets efficiently and effectively more »
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customerservice skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WIT H · Proficiency in Microsoft Office 365 services and more »
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customerservice skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WIT H · Proficiency in Microsoft Office 365 services and more »
Hoddesdon, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Intec Select
Service Desk Technician Hertfordshire Hybrid - £30k Overview: Our client, a leading construction and engineering organisation are looking to hire a Service Desk Technician to join their expanding UK team. The business is well known for delivering large-scale projects across Europe, North America, and other regions, contributing to … the development of both private and public sectors. As the Service Desk Technician you will provide first-line support, troubleshoot issues, and escalate unresolved cases to higher-level technicians when necessary. The ideal candidate will be a problem solver with strong communication skills and a commitment to providing excellent … customer service. Role & Responsibilities: Provide timely and accurate front-line support via phone, email, chat, or in-person requests Investigate hardware and software issues, including operating systems, network connections, applications, and peripherals Identify the root causes of issues, implement fixes, and provide clear instructions to users Log and track more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
other applications to aid with the business growth in automation and efficiencies for supporting customers. Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie). Defining and optimising business and technical processes via Workflows, SLA's, integration and automation. Design and support integrations with other customerservice desks and other applications. Set up new CMDB and associated knowledge store. Work with colleagues to enhance reporting and dashboards. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for more »
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
other applications to aid with the business growth in automation and efficiencies for supporting customers. Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie). Defining and optimising business and technical processes via Workflows, SLA’s, integration and automation. Design and support integrations with other customerservice desks and other applications. Set up new CMDB and associated knowledge store. Work with colleagues to enhance reporting and dashboards. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
other applications to aid with the business growth in automation and efficiencies for supporting customers. Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie). Defining and optimising business and technical processes via Workflows, SLA's, integration and automation. Design and support integrations with other customerservice desks and other applications. Set up new CMDB and associated knowledge store. Work with colleagues to enhance reporting and dashboards. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for more »
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
other applications to aid with the business growth in automation and efficiencies for supporting customers. Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie). Defining and optimising business and technical processes via Workflows, SLA’s, integration and automation. Design and support integrations with other customerservice desks and other applications. Set up new CMDB and associated knowledge store. Work with colleagues to enhance reporting and dashboards. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for more »
St Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Select Recruitment Specialists Ltd
prospect of bringing innovative software to a wide range of businesses and supporting their staff to use it effectively? Do you love delivering excellent customerservice and training? If you've answered 'yes' to these questions, my client has a fantastic opportunity for you! Our client, a leader … client is offering: Competitive salary and benefits package £28k-£30k Annual leave starting at 25 days (plus Statutory Bank Holidays), increasing with length of service Additional holiday purchase Life Insurance at four times basic annual salary Benefits portal offering discounts on shopping, a Wellbeing Centre, and access to our more »
Employment Type: Permanent
Salary: £28000 - £30000/annum Income Protection, Life Insurance, E
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
CAE Technology Services Limited
new and innovative ways of meeting the demands and needs of customers. Closing business opportunities through effective commercial negotiations Provide and deliver an exceptional service to customers. Contribution to the sales team by achieving sales targets and goals. Continuously increasing product knowledge, sales skills/techniques and commercial acumen … of different ways: Having ISO9001 and 27001 certifications With multiple awards from manufacturers including Cisco and Dell Technologies Being 3 star accredited with the Service Desk Institute Within our industry with shortlists and wins from CRN and every time we get an order from one of customers recognising that … volume of applications, we are unable to reply to every individual with specific feedback. Benefits: MediCash Investors in Personal Development Pension Scheme Death in Service Staff Referral Scheme Discounted Private Medical Insurance Tech Scheme Will writing Additional benefits: Shopping discounts, Length of service awards, Flu Vaccination Vouchers, Employee more »