20 of 20 Remote Customer Service Jobs in Hertfordshire

Your new company My client is recruiting for a proactive and versatile Operations & Support Coordinator to join their team. This is a varied and rewarding role that combines customer service, complaint handling, IT support, administrative duties, and operational assistance. If you're a strong communicator with a keen eye for detail, and have a positive attitude, I would … love to hear from you. Key Responsibilities Customer Service, Issue & Complaint Handling Deliver outstanding customer service via phone and email. Handle queries, complaints, and incidents with professionalism and efficiency. Build and maintain strong working relationships with both customers and surveyors to ensure smooth operations. Operational Support & Administration Assist the Operations Manager with the day-to-day … running of operations. Monitor and chase outstanding reports to ensure timely completion. Collaborate with the Customer Sales Team to streamline workflows and improve efficiency. Perform basic data entry and administrative tasks with accuracy and attention to detail. What you'll need to succeed Experience in a similar customer service, administrative, or support role. Bright & Positive Personality- Friendly More ❯

will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely … providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. … using the ticketing system. Escalate unresolved or complex issues to Tier 2 or Tier 3 engineers when necessary. Follow up with clients to ensure their issues are resolved satisfactorily. Customer Service: Provide excellent customer service by maintaining a professional, patient, and positive attitude. Communicate with clients in non-technical language to help them understand the issues More ❯

team Plan and implement promotional campaigns across Meta and Google Conduct regular channel audits and performance tests to ensure a smooth user experience Collaborate with suppliers, logistics providers, and customer service teams to improve operational efficiency Stay up to date with industry trends, emerging ecommerce technologies, and best practices Requirements: Proven experience as an Ecommerce Administrator, Online Store … is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles, including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk. More ❯

Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯

Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT … Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their career within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for … a satisfactory DBS check . You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer More ❯

tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯

tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯

Stevenage An exciting opportunity for a passionate Service Operations Manager to join a unique, multi-national Information Management function. Ideal candidates should be committed to the future of IT Operations, outstanding customer service and have the dedication in supporting our community in a dynamic, fast-paced environment. Job Title : Service Operations Manager Salary : Circa £70000 depending … leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: We are looking for a detail orientated experienced service operations manager to join our team. The ideal candidate will have broad experiences in workplace & infrastructure technologies balanced with the ability to motivate, constructively challenge & ensure accountabilities are achieved. … leadership and hands on team management skills across diverse disciplines, international teams and including those in supplier partnerships Strong knowledge of data centre/computer room management including capacity, service, incident & asset management Strong proven experience managing Microsoft technologies including Windows OS, Exchange, Active Directory & Group Policy. Broad knowledge of IT technologies such as servers, storage & infrastructure applications Good More ❯

onsite and support desk experience. · Must be UK Resident, with own car available for business use. Requirements · Outstanding problem-solving and troubleshooting skills. · Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint More ❯

IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we … communicate technical concepts to non- technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast More ❯

your work directly contributes to this positive impact. The Role: As an experienced Technical Product Delivery Manager, you will be delivering in a Retail environment or similar faced-packed customer focused organisation. You'll have a strong technical background, product acumen, and project management skills to drive complex initiatives from concept to completion within our evolving digital landscape. With … implementing significant change - including new products or platforms. You'll have good judgement, a sense of urgency and will have demonstrated commitment to high standards of ethics, regulatory compliance, customer service and business integrity. Being a critical thinker, a strong problem-solving with excellent trouble-shooting skills, self-motivated and possessing of a high sense of urgency and More ❯

who value flexibility while driving growth. Who We Are We deliver top-tier building services, including: AHUs/Ventilation Boilers & Heating Plant Controls HVAC Our focus is on exceptional customer service, rapid response, and deploying the best engineers for the job. The Role Your focus will be developing long-term service contracts and sourcing project work such … as energy efficiency upgrades. This is a chance to contribute to a growing service business while shaping your role with autonomy and impact. Responsibilities Build new relationships with FM professionals and end-user clients. Maintain and grow existing client relationships. Identify new markets and opportunities. Implement sales strategies tailored to your customer base. Respond to inquiries and close … sales effectively. Manage customer accounts and CRM databases. What We re Looking For Proven experience in business development with a track record of achieving targets. Background in building services or HVAC (desirable but not essential). Experience selling to end-users, contractors, and FM companies. Honest, driven, and innovative. Willingness to travel within London and the Home Counties. A More ❯

will add value to PXP by: Installing PXP products on site and overseeing and arranging all aspects of outsourced installations on merchant premises. A typical week as an Field Service Engineer might involve: Traveling to various merchant premises to install PXP products Coordinating with outsourced installation teams to ensure timely and accurate installations Conducting site surveys and assessments prior … Documenting installation processes and maintaining accurate records Manage and maintain the stock level at our partner's for distribution. We are looking for someone who: Has experience in field service engineering or a related technical role Possesses strong technical and troubleshooting skills Is able to work independently and manage multiple installation projects Has excellent presentation, communication and customer service skills Is willing to travel frequently to various merchant premises Holds a valid driver's license. We would love someone to have any of the following: Experience with payment processing systems or similar technology Certifications in relevant technical fields Knowledge of networking and IT infrastructure Familiarity with health and safety regulations in installation environments Ability to train More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one … of the UK’s most exciting tech success stories. Benefits Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Flexible working hours Hybrid working Free Will Writing service Borrow my doggie membership Life Insurance Wellbeing Days ... And much more More ❯

our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one … of the UK’s most exciting tech success stories. Benefits Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Flexible working hours Hybrid working Free Will Writing service Life Insurance Wellbeing Days ... And much more More ❯

marketing team to build and execute quarterly marketing plans, including case studies and marketing collateral. Deliver internal sales training sessions, upskilling teams on Adobe products and licensing models. Support customer interactions, including product demonstrations and discussions on licensing options. Drive Adobe VIP Marketplace adoption, ensuring alignment with Academia’s strategic objectives. Key Skills: Experience in business development, enterprise sales … Adobe software with custom pricing, bundled services, and multi-year terms. - Named User Licensing (NUL) vs Shared Device Licensing (SDL): Ability to recommend the right licensing model based on customer needs, user types, and deployment models. Experience working with renewal cycles, license consultancy, and upsell opportunities, especially in enterprise or government environments. Strong working knowledge of Adobe Admin Console … our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one More ❯

eCommerce&OperationsManager Location: Hybrid(UK-based) - London - Twice a week Salary: Competitive,basedonexperience JobType: Full-time ShapetheFutureofaFast-GrowingeCommerceBusiness Anexcitingopportunityhasarisenforatalentedandmotivated eCommerce&OperationsManager tojoinadynamicandexpandingconsumergoodscompany.Ifyou'repassionateaboutstreamliningoperations,optimisingdigitalsaleschannels,anddeliveringexceptionalservicethisroleisforyou. TheRole Thisisahands-onandvariedrolesuitedtosomeonewhothrivesinafast-pacedenvironmentandtakesownershipoftheirwork.Youllberesponsibleformanagingtheday-to-dayoperationswhiledrivingperformanceacrossmultipleonlinemarketplacesandlogisticspartners. KeyResponsibilities eCommerce&MarketplaceManagement ManageandoptimiseproductlistingsacrossplatformsincludingAmazonUK/EU,eBay,andabrandedwebsite Monitormarketplaceperformance More ❯