Remote Customer Service Jobs in Hertfordshire

22 of 22 Remote Customer Service Jobs in Hertfordshire

Technical Support Advisor

Watford, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
Are you technically minded and keen to start a career within a tech focused position? Do you have previous experience within customer service? Are you keen to join a company with a great culture and team environment? Think Specialist Recruitment are delighted to be working with a dynamic and successful business based within the Watford area. This opportunity … would suit someone who has an interest in technology, has strong communication skills with a good customer focus, and someone who enjoys working within a team. Monday - Friday - 8:30am - 5pm - Hybrid working after training Salary - £24,600 with a benefit of having this reviewed every 6 months Some of the duties will include: Handling customer requests over … by investigation, fault-finding, problem-solving and troubleshooting Creating an audit tail of support requests on the CRM system Liaising with mobile network providers Providing a great level of service Assisting internal and external teams with any queries Working well as part of a team The suitable candidate: Strong communication skills both written and verbal Able to understand, diagnose More ❯
Employment Type: Full-Time
Salary: £24,600 per annum
Posted:

IT Support Analyst

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
BAM UK & Ireland
Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customer service to deliver this support to our business. • Create … log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas … Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customer service with the ability to manage customer expectations, prioritise conflicting demands and resolve customer tasks via our AskIT ServiceNow system. • Highly motivated with a flexible approach. More ❯
Employment Type: Temporary
Posted:

Customer Success Executive

Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Michael Page Finance
The Customer Success Executive will play a crucial role in supporting clients within the business services industry by fostering strong relationships and ensuring their needs are met. This permanent role requires excellent communication skills and a proactive approach to problem-solving. Full training will be provided. Client Details This is a really exciting opportunity to work with a rapidly … growing start up organisation in the technology sector. Due to continued growth, they are currently recruiting for a Customer Success Executive to join their team on a permanent basis. This is a fast paced, dynamic organisation and would suit someone who is eager to learn and develop, with excellent communication skills and a proactive mindset. Description Onboarding & Implementation: Support … new customers from setup to first success; helping HR teams automate their reference checks quickly and confidently. Customer Relationship Management: Act as the primary point of contact for day-to-day support and account growth, ensuring users maximise value. Product Expertise: Become a platform expert, providing proactive guidance, training sessions, and troubleshooting to help customers get the best results. More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Technical Support Engineer

New Barnet, Barnet, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Asset Resourcing Limited
Technical Support Engineer - 1st/2nd Line - Managed Service Provider Environment Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a … Managed Service Provider (MSP) environment. Technical Support Engineer - Provision of 1st Line Helpdesk to 2nd Line support - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Apprentice

Hat Tech Business Centre, Beaconsfield Court, Beaconsfield Road, Hatfield, England
Hybrid / WFH Options
FRESH STANCE LIMITED
will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails … regular checks and processes Provide 1st line support to clients - via telephone, email and remote working Provide onsite support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part of this role includes the … requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions. As the first line of contact with customers you must always maintain a professional and corporate image of the company. Training Level 3 Information Communications Technician Apprenticeship Standard: The classroom training for the ICT apprenticeship comprises of 4 modules Each module More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

HR Technology HCM Specialist

Watford, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Randstad Sourceright
Orthopaedics, Sports Medicine, ENT and Advanced Wound Management. Job overview Outside Remote Daily rate negotiable Working as part of a team and reporting to the Director of HR Technology Service Delivery and Global HCM Product Owner, this role will be responsible for providing excellent customer service and performing Key HR deliverables related to Workday HCM and all … core processes. With a customer-focused and professional manner, this role will be the first point of contact for HR Tech queries from our customer base comprising employees & managers at all levels and from all areas of the business. Duties will include delivering Workday enhancements under appropriate Change Management practices, small projects, educating our people on the use … processes. Having excellent organizational and administrative skills this person will manage different initiatives, including HR Projects, assuming the role of Functional lead and supporting hypercare activities Execution of HCM Service Delivery Deliver, support, and maintain HCM initiatives, including the implementation of the HR Projects First point of contact to our HR stakeholders and customer base for HCM queries More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Desktop Support Engineer

Watford, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support More ❯
Employment Type: Full-Time
Salary: £35,340 per annum
Posted:

Inside Sales Representative

Royston, England, United Kingdom
Hybrid / WFH Options
Grant Instruments
safeguarding museum collections to ensuring laboratory precision. We’re proud to be a UK-based company with a strong technical foundation and a reputation for quality, innovation, and expert customer support. Now, we’re growing our commercial team and looking for a talented Inside Sales Representative to join us. About the Role As an Inside Sales Representative, you’ll … play a key role in driving business growth. You’ll respond to customer enquiries, qualify leads, prepare quotations, and support our field sales and engineering teams. If you’re curious about technology, confident communicating with customers, and enjoy seeing your efforts translate into real business results - this role is for you. Key Responsibilities Respond promptly to inbound enquiries (email … s hardware, software, and applications Coordinate with operations to ensure accurate order processing and delivery timelines What We’re Looking For Experience: Previous experience in sales, sales support, or customer service Skills: Excellent written and verbal communication, strong organisation, proactive follow-up, and CRM proficiency (HubSpot preferred) Knowledge: Ability to learn and explain technical products clearly Bonus Points More ❯
Posted:

Inside Sales Representative

Royston, yorkshire and the humber, united kingdom
Hybrid / WFH Options
Grant Instruments
safeguarding museum collections to ensuring laboratory precision. We’re proud to be a UK-based company with a strong technical foundation and a reputation for quality, innovation, and expert customer support. Now, we’re growing our commercial team and looking for a talented Inside Sales Representative to join us. About the Role As an Inside Sales Representative, you’ll … play a key role in driving business growth. You’ll respond to customer enquiries, qualify leads, prepare quotations, and support our field sales and engineering teams. If you’re curious about technology, confident communicating with customers, and enjoy seeing your efforts translate into real business results - this role is for you. Key Responsibilities Respond promptly to inbound enquiries (email … s hardware, software, and applications Coordinate with operations to ensure accurate order processing and delivery timelines What We’re Looking For Experience: Previous experience in sales, sales support, or customer service Skills: Excellent written and verbal communication, strong organisation, proactive follow-up, and CRM proficiency (HubSpot preferred) Knowledge: Ability to learn and explain technical products clearly Bonus Points More ❯
Posted:

Inside Sales Representative

royston, east anglia, united kingdom
Hybrid / WFH Options
Grant Instruments
safeguarding museum collections to ensuring laboratory precision. We’re proud to be a UK-based company with a strong technical foundation and a reputation for quality, innovation, and expert customer support. Now, we’re growing our commercial team and looking for a talented Inside Sales Representative to join us. About the Role As an Inside Sales Representative, you’ll … play a key role in driving business growth. You’ll respond to customer enquiries, qualify leads, prepare quotations, and support our field sales and engineering teams. If you’re curious about technology, confident communicating with customers, and enjoy seeing your efforts translate into real business results - this role is for you. Key Responsibilities Respond promptly to inbound enquiries (email … s hardware, software, and applications Coordinate with operations to ensure accurate order processing and delivery timelines What We’re Looking For Experience: Previous experience in sales, sales support, or customer service Skills: Excellent written and verbal communication, strong organisation, proactive follow-up, and CRM proficiency (HubSpot preferred) Knowledge: Ability to learn and explain technical products clearly Bonus Points More ❯
Posted:

Technical Support Advisor

Watford, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Sheridan Ward Recruitment Services
fabulous and fast growing company, they are looking for a new Technical Support Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well … within a team? If this sounds like you and what you are looking for... APPLY TODAY!! Technical Support Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets Technical Support Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:

Senior Account Manager - Technology solutions

Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Xact Placements Limited
security, and infrastructure solutions, trusted by public sector organisations, businesses, and educational institutions across the UK. Headquartered in Hertfordshire, we pride ourselves on delivering innovative technology solutions and exceptional customer service. As part of our continued growth, we are expanding within the healthcare and blue light sectors and are seeking an experienced Senior Account Manager to join our dynamic More ❯
Employment Type: Full-Time
Salary: £40,000 - £65,000 per annum
Posted:

Senior Account Manager - Public Sector

St. Albans, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
XACT PLACEMENTS LIMITED
security, and infrastructure solutions, trusted by public sector organisations, businesses, and educational institutions across the UK. Headquartered in Hitchin, we pride ourselves on delivering innovative technology solutions and exceptional customer service. As part of our continued growth, we are expanding within the healthcare and blue light sectors and are seeking an experienced Senior Account Manager to join our dynamic More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

People Administrator

Hemel Hempstead, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Academia the Technology Group
clients to maximise their tech investments. Their IT success is our business. We foster a culture rooted in our people, teamwork, innovation, integrity, ambition and a commitment to exceptional customer service. Backed by Strive Capital since 2020, we’re continuously expanding, exploring new frontiers with a strong financial and strategic foundation. More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

People Generalist

Hemel Hempstead, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Academia the Technology Group
clients to maximise their tech investments. Their IT success is our business. We foster a culture rooted in our people, teamwork, innovation, integrity, ambition and a commitment to exceptional customer service. Backed by Strive Capital since 2020, we’re continuously expanding, exploring new frontiers with a strong financial and strategic foundation. More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Head of Highways Contracts & Network

Stevenage, Hertfordshire, United Kingdom
Hybrid / WFH Options
Hertfordshire County Council
the Highways Act and Road Traffic Regulations Act. 2. Contract Management and Procurement- Managing the full suite of our Highway Contracts with an annual throughput of circa £100million. 3. Service Development - Working across the service identifying opportunities for innovation and continual service evolution, including in technology, sustainability, social value and efficiency. 4. Customer Engagement - Leading on … the engagement with all our customers and members, setting service standards and delivering positive interactions. The team includes approximately 60 directly employed HCC people and further embedded resource provided by our professional services contract with Jacobs. This role is fundamental to the success of the Highways Service, and the postholder will need to develop positive relationships across numerous … internal teams, with Members, and with our partners, Jacobs and Ringway. As a Head of Service, the postholder reports to the Director Highways and Strategic Operations and will be part of the Senior Management Board, responsible for the effective leadership, management and performance of the service. Required at an exciting time where we have recently procured our two main More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (C/C++)

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Hertfordshire
10th Percentile
£24,600
25th Percentile
£25,500
Median
£29,500
75th Percentile
£38,750
90th Percentile
£56,250