Customer Service Jobs in Hertfordshire

26 to 50 of 89 Customer Service Jobs in Hertfordshire

Customer Account Co-ordinator

Tring, Hertfordshire, South East, United Kingdom
Safran Electrical & Power UK Ltd
Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: Customer Service, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customer service to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »
Employment Type: Permanent
Posted:

Technical Support Analyst

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
IET
technical support to IET staff and affiliates at the Stevenage Head Office and remote locations as needed. You'll handle tickets logged on the service desk reactively and address logs and monitoring systems proactively, ensuring each ticket is managed from start to finish to maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will have extensive more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Volkswagen Parts Advisor Apprentice - Citygate Volkswagen Watford

Citygate Volkswagen Watford, Unit 3 Otterspool Way, Bushey, Watford, England
CITYGATE AUTOMOTIVE LIMITED
Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning … last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as … on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Apprenticeship Standard Customer service practitioner (level 2) Training Provider INSPIRO LEARNING LIMITED Working Week Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/ more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:

Customer Service Advisor - Finnish Speaking

Watford, England, United Kingdom
Hybrid / WFH Options
GHRC t/a Customer Talent Search
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbound general customer service calls. You will act as the first point of contact for my client and use their CRM/IT system to log calls and more »
Posted:

Hire & Logistics Administrator

Stevenage, England, United Kingdom
VMS Global
hours 08:00 – 12:00 with time off in lieu Benefits: 22 days per annum rising to 23/25 days on length of service plus usual bank holidays, Employee referral scheme offering £300 - £500 depending upon role, Discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and … As a result of our continued growth, we are looking for additional team members to join our team to help us continue providing outstanding service to our customers. Role Summary: - The role of the Hire & Logistics Administrator will require an extremely methodical and personable individual. In addition, you will … this role is to provide administrative support in the branch. This role is varied with the main emphasis being on administering fleet and controlling customer’s short-term rental requirements. The key day-to-day responsibilities of this role are varied and include: · Booking and off hiring vehicles to more »
Posted:

Customer Service Advisor - Finnish Speaking

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Confidential
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbou... more »
Posted:

High Performance Compute Engineer – 2nd Line

Stevenage, Hertfordshire, United Kingdom
Fujitsu
ORANGEHigh Performance Compute Engineer – 2nd LineLocation – StevenageFull-time. Office Based.#Defence #DNSAre you an experienced HPC Engineer? Can you work within a dynamic customer environment? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people … Python and Perl.Beneficial 'Soft' skills:Good problem-solving skillsStrong stakeholder management skillsStrong communication skillsPlease be aware that you will be joining the Defence Joint Service Centre (DJSC) which prides itself in delivering support to a wide range of customers and with differing requirements. As part of the DJSC’s … you to work on other accounts dependant on your skillset. This will be to support the wider DJSC and its aim to deliver excellent customer service in a shared service environment. Achieve togetherWe are Fujitsu. A Japanese company with a strong set of values and a history more »
Salary: £ 70 K
Posted:

Sales Manager - Nordics & UK

Royston, Hertfordshire, United Kingdom
Hybrid / WFH Options
HBK Hottinger Brüel & Kjaer
to your sales team.Manage the sales pipeline and forecasts effectively.Develop innovative sales and marketing strategies for your designated territory, collaborating with the marketing team.Gather customer and market feedback and report it to the organization.Monitor sales team performance, analyze sales data, provide regular forecasts, and report to regional heads.Collaborate closely … with the wider European Sales Force.Promote the organization and its products.Gain a deep understanding of our ideal customer profile and uphold our company values.Manage key accounts personally.Professional qualifications To excel in this role, you should have:A Bachelor's or Master’s degree in Engineering; a Business degree or … industries such as Engineering, Automotive, or Aeronautics.Proficiency in coaching, pipeline and funnel management.Documented experience in sales training and sales management positions.Dedication to delivering outstanding customer service.The ability to lead a sales team effectively.Preferably more than 5 years of documented experience in sales management roles.Experience in managing and driving sales more »
Salary: £ 70 K
Posted:

Graduate Sales Executive

Borehamwood, England, United Kingdom
BMS Performance
of £115 million, Storm Technologies has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, Storm delivers best-of-breed solutions, from hardware and software … to networking, cloud, and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales, solutions and technical expertise, they work hard every day to retain our impressive portfolio of private and public sector clients. … will receive is: · £28,000 base salary · OTE £30,000 - £32,000 (uncapped) · 20 days holiday, increasing by 1 day per year of loyal service (up to 25 days) · 10 paid personal days per year and a half day off on your Birthday! · Enhanced Workplace Pension · Day off each more »
Posted:

Quality Co-Ordinator

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Desktop Support Analyst- Stevenage

Stevenage, Hertfordshire
Nexus Jobs Limited
assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/… Providing investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined … Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a more »
Employment Type: Permanent
Salary: £32,000 - £35,000
Posted:

Conduct Risk Specialist

Potters Bar, Hertfordshire, South East, United Kingdom
Canada Life Group (UK) Ltd (The)
respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … to third party customers. Job Summary: The COO function of Canada Life UK is a key part of the business, providing Customer Services, IT, Business Change and Procurement services across the Canada Life divisions. Within the COO Office, the first line risk team are responsible for managing the division … Risk reporting to the relevant boards, as required under incoming Consume Duty regime. You will also ensure that Conduct Risks and material deficiencies in customer outcomes, as reported in our conduct risk framework are reported, escalated, managed and remediated within the Conduct framework. Job Responsibilities: 1) Conduct Risk Framework more »
Employment Type: Part Time
Posted:

Head of Customer Experience & Insight (Social Housing)

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Thrive Homes
Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience … Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the delivery of … customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from more »
Employment Type: Permanent
Salary: £75,000
Posted:

Value Stream Release Manager 1

Watford, Hertfordshire, United Kingdom
KPMG
including gathering requirements, solution design, build and run, and the execution of complex change portfolios focused on security, data, core infrastructure and business applications. Service Operations work with a number of strategic partners to deliver IT services to all users and capabilities across the UK firm, including end user … are delivered in a secure and compliant manner. Release and Deployment is a critical capability that responsible for changes into our BAU application and service landscape are managed in a controlled manner without impacting the business or our users. In this role, you will coordinate the release and deployment … member of a firm wide team, using multiple communication channels for close collaboration. You’ll need to have passion for delivery best in-class service through rigorous process adherence and governance.Responsibilities Responsible for doing regular releases with SaaS based products like SAP 4 HANA, Success Factors, Degreed etc. Ensure more »
Salary: £ 70 K
Posted:

Microsoft Dynamics 365 Senior Project Manager

Watford, England, United Kingdom
HCLTech
Project Manager to join our award-winning and growing team. The Microsoft Dynamics 365 Senior Project Manager will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). You may be responsible for one or more aspects of … meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 PM carries the ultimate responsibility for meeting the customer requirements and completing the project. Essential Functions Lead and manage mid-sized to enterprise projects independently Participate in design and architecture sessions with clients … Schedule work to be done and follows up to ensure completion within the project schedule Guide the project along through daily communications with the customer Conduct at least a weekly status meetings (may be more) and sends weekly status updates Conduct design review sessions with the customer to more »
Posted:

Site Manager

Stevenage, England, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Posted:

Quality Co-Ordinator

Stevenage, England, United Kingdom
Hybrid / WFH Options
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Posted:

Design Engineer

Stevenage, England, United Kingdom
Morrison Energy Services
external resource. Agree safety, commercial and operational targets with Contract team. Monitor and review regularly performance against agreed internal and external targets Interface with customer and manage and develop the relationship Plan and manage workload in line with customer requirements Preparation of project level design programmes and cost … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Posted:

Graduate Delivery Manager

Hertford, England, United Kingdom
Hybrid / WFH Options
Zoocha
a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »
Posted:

Helpdesk Coordinator

St Albans, England, United Kingdom
Brandon James
Education and Local Authority sectors. Ideally coming from a Facilities Maintenance background with a strong logistical background, the incoming Helpdesk Coordinator will provide excellent customer service, liaise with engineers & subcontractors, liaise with clients and complete daily administrative tasks. Being the first point of contact on behalf of the … tasks including daily reporting and signing off work.The Helpdesk Coordinator Will have - Experience with planning and scheduling of engineers. Knowledge of facilities maintenance. Strong customer service and administration skills. Attention to detail. Self-motivated, enthusiastic, and professional.In Return £25,000 - £30,000 Company Pension Strong Training and development more »
Posted:

Service Desk Engineer

Hertford, England, United Kingdom
Hybrid / WFH Options
ClevaGroup
to delivering high-quality services to our clients. We are currently seeking a talented and motivated IT Support Engineer to join our dynamic IT service desk team. If you have a passion for technology and excellent problem-solving skills, we want to hear from you! As an IT Support … actions completed throughout the day entered in ConnectWise and timesheet will be completed prior to leaving the office · Answering the telephone and providing excellent customer service at all times · Correct attire worn always including site visits · Ensuring you are meeting your set KPI’s and overall the Service Desk Golden KPI’s · When creating or assigning a ticket all fields to be completed correctly (Customer name, type/subtype, technician assigned) · Escalate IT issues to the Senior IT Service Desk Engineer/Service Desk Manager where necessary · Creating/maintaining IT Glue for customers more »
Posted:

Service Improvement Analyst

Watford, England, United Kingdom
Hybrid / WFH Options
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies for the role of a Service Improvement Analyst . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … on any device! What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience … and delivering high standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean more »
Posted:

Information Technology Support Engineer

Hertford, England, United Kingdom
Allegiance Group
IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to more »
Posted:

Technical Field Service Engineer

Hatfield, England, United Kingdom
Hybrid / WFH Options
Mitsubishi Electric
passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The primary purpose of the Technical Field Service Engineer is to deliver on-site technical support across the complete range of LES sold Mitsubishi Electric products, both current and existing. On-site … generally provided in four key areas which are commissioning, health checks, fault finding and investigative works. Our goal is to deliver exceptional levels of customer service and to be a solutions provider in all areas of the role. The role requires a good level of technical competence, industry … Perform all key activities in-line with department standards and company principles. Proactively manage your calendar and bookings to ensure the highest level of customer satisfaction post visit. Effectively problem solve ensuring each activity results in clear conclusions and recommendations. Produce concise, well written technical reports that are submitted more »
Posted:

Service Delivery Manager

Watford, England, United Kingdom
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of a Delivery Service Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … anywhere, anytime and on any device! What You Can Expect Type – Permanent Location – Watford Salary – £55k - £75k Industry – Lottery Main Responsibilities as a Delivery Service Manager Enhance deployment productivity and outcomes through optimised processes. Manage budgets and resources efficiently to improve retailer satisfaction and delivery timelines. Collaborate with stakeholders … with diverse skill sets. Skilled in leading high-performance teams focused on meeting KPIs and SLAs within tight deadlines. Extensive experience in delivering exceptional customer service to clients and stakeholders. Strong collaborative skills, adept at working with internal and external teams, integrating external expertise and knowledge effectively. What more »
Posted:
Customer Service
Hertfordshire
10th Percentile
£23,575
25th Percentile
£25,000
Median
£28,625
75th Percentile
£43,250
90th Percentile
£57,500