Hertfordshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
you'll need to succeed Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects (CRM or ERP). Skilled in stakeholder management More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
you'll need to succeed Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects (CRM or ERP). Skilled in stakeholder management More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Hays
you'll need to succeed Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects (CRM or ERP). Skilled in stakeholder management More ❯
Employment Type: Contract, Work From Home
Rate: £500.0 - £550.0 per day + £550 per day via Umbrella
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
Contract Project Manager - Telephony/Contact Centres plus ERP & CRM technologies * Extensive experience delivering IT business system (CRM or ERP) projects.* Comprehensive experience working with technologies, such as, Salesforce, Freshdesk, Amazon Connect, etc. Start 24th of November £550 per day through an umbrella Main site is Stevenage - twice a week/plus home working Key responsibilities: * A strong understanding of … such as inbound call handling, outbound call handling, integration into CRM.* Extensive experience delivering IT business system (CRM or ERP) projects.* Comprehensive experience working with technologies, such as, Salesforce, Freshdesk, Amazon Connect, etc. * Experience co-ordinating testing and quality assurance activities (e.g., SIT, UAT)* Experience planning releases/deployments and supporting service transition into BAU.* Provision of reporting and metrics More ❯
