1 of 1 Remote Requirements Workshops Jobs in Hertfordshire

Dynamics 365 solutions that enhance business processes and improve customer experience across sales, marketing, and service functions. Key Responsibilities: Collaborate with business stakeholders to understand and document CRM requirements, translating them into functional specifications. Configure and customise Microsoft Dynamics 365 to align with business processes and objectives. Design and implement workflows, business process flows, dashboards, forms, and reports … strong focus on Microsoft Dynamics 365 (CE/CRM) . Solid understanding of CRM principles and business processes, particularly within sales, marketing, and customer service. Experience gathering business requirements, conducting workshops, and creating functional documentation. Ability to configure Dynamics 365 out-of-the-box features (entities, forms, views, workflows, security roles, etc.). Excellent interpersonal and More ❯