1 of 1 Remote Service Manager Jobs in Hertfordshire

We have an exciting opportunity for an IT Service Manager to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners … ensuring the delivery of exceptional IT services that enhance our customer experience. As the IT Service Manager you will be responsible for the effective delivery and performance of IT services across the Digital, HR, and Finance portfolios . This role ensures that services meet agreed service levels, support business objectives, and continually improve. You will manage the end-to-end service life-cycle, including incident, problem, and change management, and work closely with key stakeholders to ensure IT services are aligned with business needs. You will also play a key role in service More ❯