Senior / Lead Site Reliability Engineer
- Location
- Watford, England, United Kingdom
customer-facing systems during both normal operation and peak lottery events. The role combines hands-on engineering, incident leadership, and ownership of the SRE improvement backlog and reporting, working across platform, product, and operational teams. Objectives of the role Own reliability outcomes across services using SLOs, SLIs, and error … performance optimisation: Latency reduction Throughput scaling Cost efficiency (AWS utilisation and associated log costs, observability license consumption) Backlog ownership & reporting Own and prioritise the SRE backlog, balancing: Reliability improvements Technical debt Automation opportunities to reduce/offload toil Produce structured reporting covering: SLO performance Incident trends and MTTR Platform ...