2 of 2 Technical Support Engineer Jobs in Hertfordshire

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯

Italian and Spanish speaking Technical Support Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile A well-established and award-winning company with international operations. Responsibilities Main duties: Provide first line technical support and diagnose electrical or mechanical faults. The role Provide first line technical support … react accordingly. Organise visits from specialised field engineers depending on the fault. Order replacement parts and ensure timely delivery. Escalate enquiries when required and complete all necessary documentation. Log support cases and keep the client and system updated on the process. Candidate's Profile Fluent in Italian AND Spanish (written and spoken) - Essential Previous experience in electrical or mechanical More ❯