5 of 5 Service Delivery Jobs in High Wycombe

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance … Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach … Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Why Join Us? Career More ❯

Core Responsibilities: Maintain all elements of IT Infrastructure, supporting and optimising key functional areas, particularly server infrastructure and all local onsite infrastructure. Monitor IT service performance, availability and capacity Ensure data centre capacity is measured and provide regular capacity reports and appropriate availability Test and document disaster recovery and … Apply technical support concepts to deliver the highest standard of technical support Support the review of system architecture and recommend improvements in line with Service Delivery Essential Requirements: Knowledge necessary to propose relevant IT responses to changing business and project risks Azure administration Scripting, patching, and monitoring SCCM More ❯

put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core … at the heart of everything we do. Location: High Wycombe - on site role Salary: Competitive + Company Car/Car Allowance Permanent, Full time Delivery Manager - Lead, Innovate, and Drive Excellence Are you a dynamic and results-driven leader with a passion for delivering high-quality services? We are … looking for a Delivery Manager who can take charge of a high-performing team, ensuring operational excellence, customer satisfaction, and value for money. The Role In this role, you will be responsible for managing all aspects of the repairs service, including out-of-hours support and subcontractor performance More ❯

an umbrella company) The post holder will be responsible for providing support in the distribution of certificates and transcripts, ensuring accurate records and efficient service delivery. They will make independent decisions related to data accuracy and process management, work collaboratively with the Awards and Ceremonies team, and effectively plan … in the student data and escalate issues when necessary. Track stock and supplies for certification production and ensure timely ordering of replacement stock. Customer Service & Communication Respond to routine and non-routine requests from students and stakeholders regarding certificates and transcripts. Liaise with internal and external contacts to ensure … team. Assist the team in the planning and scheduling of certificate production timelines and deadlines. Contribute to the work of the Academic Registry and delivery of key events such as graduation ceremonies. Collaborate with team members to improve processes and support continuous improvement. General Administrative Support Prepare and collate More ❯