Team Leader
- Location
- Inverness, Scotland, United Kingdom
service stability.Lead post-incident reviews and governance activities, ensuring lessons learned, corrective actions, and service improvement initiatives are implemented to strengthen operational resilience and customer experience.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will … part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceProven experience leading Incident Management or Major Incident Management teams within complex IT service environments, with responsibility for service restoration, operational performance, and team development.Strong understanding of SIAM principles, supplier governance ...