4 of 4 Remote/Hybrid Degree Jobs in the Highlands

Inverness, where our IT support team is based, as well as national travel across the UK where required. Required experience and qualifications: Computer science degree Good understanding of TCP/IP Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections Developing and communicating technical specifications ...

occasion.DutiesTroubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end usersSoftware deployment and updates for all devices used in the estateMaintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queriesSupport and triage of major incident impacting business … SLAs) and setting a clear expectation to the customerRequirementsAbility to attain CTC and SC clearance as per UK government requirements.Ability to maintain a high degree of customer service for all support queries.Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation ...

faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting … clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation ...

faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting … clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation ...