Internal Audit Jobs in the Highlands

1 of 1 Internal Audit Jobs in the Highlands

Quality and Support Analyst

Alness, Ross-shire, United Kingdom
Teleperformance Ltd
balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following Partner with Client internal teams to ensure that decisions made by … Vendor's content moderation staff are being regularly audited for accuracy and that performance feedback is being shared with the responsible teams Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required. Complete all audits in the required timeframe and provide timely and usable feedback to 'Agents' to … to effectiveness metrics, and personally driven to be an effective advocate for our community by reinforcing process and policy changes to operations teams. Mentor new teammates the use of audit tools and systems Develop process documentation and aggregate feedback about the functionality of audit tools Identify, aggregate, prioritize and report on inefficiencies and error trends in process/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: