1st Line Technical Support Engineer
Uxbridge, Greater London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Fortis Hosting
to manage support incidents for engineers out of the office on installations Extensive training will be provided for cloud products and solutions: Azure and O365 Services, Cloud backup, Hyper-V based solutions, Hosted Exchange, Active Directory, SharePoint, Web … Hosting, Hosted Email, Infrastructure as a Service, and Ticket Management Required Experience: Must have an active Microsoft Certification path Experience working with Office 365 and Azure services Previous experience gained working within a customer-focused environment Experience with Microsoft Windows Server and Client platforms, Active Directory … IIS and Microsoft Exposure to Apple MAC and Linux is desirable Required Skills: Problem-solving in the course of day-to-day activity Good communicator with the ability to build good relationships with customers Analytical thinking and decision-making Good communicator with an excellent telephone manner and high levels more »
Employment Type: Permanent
Salary: £20000 - £23000/annum Staff pension, Hybrid working
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