1 of 1 Remote/Hybrid Service Design Jobs in Hillingdon

Service Desk and Incident Management Lead

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Uxbridge, Middlesex, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...