2 of 2 Web Conferencing Jobs in Hinckley

Client Services Manager

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Hinckley, Leicestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £35,000 per annum
/ad-hoc reports for clients. Collaboration: Work closely with internal marketing, legal, and dev teams to translate client needs into reality. Education: Conduct webinars to educate new clients on services. The Person We are looking for someone exceptionally organised. You must be comfortable dealing with senior external stakeholders ...

CUSTOMER SUCCESS MANAGER (CLIENT SERVICES/CUSTOMER EXPERIENCE)

Hiring Organisation
Epoq Group Ltd
Location
Hinckley, Leicestershire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£36,000 - £45,000 per annum
hoc. Act as point of escalation for clients and manage resolution of raised issues, escalating further to senior management when required Conduct educational webinars on Epoq’s services for new clients Provide cover for customer support role when required The person Looking for candidates with the following: Experience of customer … understand your situation and make suggestions based on what you say. Then they’ll draft you a document that meets your needs. Imagine a web application doing all of that, to the same or better quality standard, without the lawyer needing to be there. This is what Epoq ...