1 of 1 Data Management Jobs in Hitchin

Customer Service Specialist

Location
Hitchin, Hertfordshire, United Kingdom
customer-focused approach. You will manage client queries relating to cases, test menus, pricing, additional testing, and billing, while ensuring accurate order entry and data management across laboratory information systems (LIMS), CRM, and ERP platforms. Working closely with Laboratory Operations, Pathology, and Logistics teams, you will … outcomes within HubSpot, LIMS, and relevant systems while meeting agreed service level expectations. Process laboratory orders and updates accurately within LIMS systems, ensuring data quality and completeness. Handle billing enquiries and support credit/debit requests in line with company policies and procedures. Create and maintain client accounts ...