3 of 3 Customer Service Jobs in Hoddesdon

environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your … precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole ...

Service Desk Analyst (1st–2nd Line Support) I’m currently working with a well-established organisation that’s looking to add an IT Service Desk Analyst to its growing IT team. You’ll be joining a busy Service Desk environment, acting as the first point of contact … resolving issues efficiently, with a focus on first-time fixes Escalating complex issues with clear and detailed documentation Delivering a high standard of customer service to internal users and external partners Technical skills Microsoft Windows 10/11 Microsoft Office 365 Active Directory Group Policy SCCM This role ...

Hoddesdon | Full-time | Office-based | MonFri, 08:3017:00 Location: Hoddesdon, Hertfordshire (with travel to customer sites as required) About Pebble IT: Pebble IT is a fast-growing Managed Service Provider (MSP) based in Hertfordshire. We pride ourselves on delivering exceptional IT solutions and support to our customers. … Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate will be passionate about technology, customer-focused, and eager to contribute to the team. Why This Will Appeal to You: You stay technical. You are the first point of contact ...