2nd Line Support Engineer/Service Desk Analyst
- Hiring Organisation
- Langland Consultants Ltd
- Location
- Holywell, Flintshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 34,000 Annual
calls, and be involved in fixes for users within the site. The role will involve working with technologies such as Desktop applications, Exchange, Windows 7 & 10, Virtualisation (VMWare), Office365, Windows Server, AD, Networking TCP/IP, Firewalls. 2nd Line Support Analyst/Support Engineer … Responsibilities: Support Sever and desktop applications, Microsoft, VMWare, AD, Office 365, Windows Server, internal infrastructure and hardware ( laptops) Take ownership of escalated issues from 1st/2nd line and resolving any queries within SLA Resolution of configuration and deployment issues Carry out the initial investigation of incidents reported ...