1 to 2 of 2 Analytical Skills Jobs in Hook

This is an exciting opportunity to learn the skills and knowledge to become a qualified IT support engineer. The successful candidate will have the opportunity to work with the latest technologies across a range of different customers and learn from a truly amazing team. Role Deal with inbound support … the training provider). Expected Duration 21 Months Positions Available 1 Closing Date Friday, 7th June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Customer care skills Analytical skills Logical Team working Qualifications English GCSE or more »

at a tech company. This role is crucial in driving data-driven decision-making and enhancing customer experience through insightful reporting and analytics. Key Skills and Qualifications: 3+ years of Experience: Demonstrable experience in a technical role, particularly within or closely alongside a BI team. Contact Centre MI/… of delivering MI/BI solutions in fast-paced contact centre environments. Data Visualization: Passion for data and reporting with strong data visualization development skills, capable of surfacing insights and actionable recommendations. Time Management: Excellent time management skills with the ability to prioritize work effectively to meet business … objectives. Zendesk Expertise: Experience working with Zendesk as a ticketing system and Zendesk Talk as a telephony platform. Communication Skills: Strong written and oral communication skills, able to translate complex findings into clear, impactful reports for stakeholders. Real-Time Reporting: Experience with contact centre reporting tools, ideally Zendesk more »