6 of 6 Problem-Solving Jobs in Horley

closure rate and SLA adherence Volume of completed change requests Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics More ❯

document control. Competence in developing and applying test procedures and verification records. Experience with quality improvement tools such as Lean, Six Sigma, 8D, SPC, Minitab, 5S, and Structured Problem Solving (SPS). Involvement in New Product Introduction and change control processes. 3 5 years of experience in a Quality Assurance role, preferably within a low-volume, high-complexity More ❯

recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software … Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access ) Advanced Excel skills ( pivot tables, VLOOKUPs, formulas, IF statements ) Strong analytical and problem-solving skills Confident using software such as Word, Outlook and data systems/databases Understanding of the UK Energy Settlement System (desirable but not essential) What Our Is Looking … For Strong problem-solving and analytical abilities Highly organised with strong attention to detail Comfortable working independently and as part of a team Ability to prioritise tasks in a fast-paced environment Strong communication skills, both written and verbal A team player with a proactive, customer-focused approach Willingness to learn and continuously develop technical knowledge This is More ❯

Operations Technical Services Analyst Horley, Surrey - Hybrid £25k + bonus & benefits Are you technically savvy with a passion for problem-solving and first-line support? Join Stark as an Operations Technical Services Analyst and play a key role in supporting and enhancing our data systems and applications. What you’ll do: Provide technical support to operations teams Troubleshoot … reporting Champion quality, efficiency, and best practice What you’ll bring: Intermediate SQL & strong Excel (pivot tables, formulas, lookups) Familiarity with Oracle/SQL Server databases Excellent communication & problem-solving skills A proactive, organised, and collaborative attitude Be part of a supportive, forward-thinking team with real career development opportunities. Apply today and help us power smarter energy More ❯

Sales Support Administrator - 12 Month Fixed Term Contract Are you highly organised, proactive, and confident in a fast-paced administrative role? Our client, a well-established and fast-growing technology-led organisation in the energy sector, is looking for an More ❯

curious, as well as customer focussed. Of course, it will also help if you’re passionate about the environment and helping people save on their energy costs! Strong problem-solving and analytical abilities Keep up to date with advances in the business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel … Word and Outlook. Confident and accurate use of departmental computer systems/databases Become a valued member of a passionate and friendly family, driven by a commitment to problem-solving and data integrity. Bring your drive, enthusiasm, and a strong desire to succeed to a team where your contributions make a real impact. If you're ready for More ❯