3 of 3 Remote Incident Management Jobs in Hounslow

outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation Internal and external … to ensure accurate charge back to our end clients What we expect from you: Candidates should have expert working knowledge of: IBMi BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration and implementation experience from 7.3 … to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills More ❯

right here at Sky. What you'll do Lead a team of engineers in designing, developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performance metrics Drives continuous improvement initiatives Align the team to department OKRs, ensure … down complex problems and find practical solutions Experienced in collaborating with stakeholders and communicating effectively Excel in a fast-paced, constantly changing digital environmen t Techn ical Competency Configuration management ( Ansible , Terraform , Terragrunt ) CI/CD (Jenkins , Concourse , GitHub Actions ) Cloud Platforms (AWS , GCP) Monitoring (Prometheus , gra f ana ) Logging (ELK , Data do g, OpenSearch ) Databases ( noSql – couchbase , Cassandra More ❯

targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incident management chain Must-Have Skills Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 #J-18808-Ljbffr More ❯