Technical Services Rep
Hounslow, London, United Kingdom
Panasonic Avionics
visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/. The position: The Technical Services Representative will provide on-site technical support of Panasonic IFE/GCS (In-Flight Entertainment/Global Communication Services) products installed or … performance metrics internally and externally and develop/maintain an excellent working relationship with the customer. Aircraft IFE/GCS Maintenance and Support Provide technical leadership and guidance to maintenance staff on all aspects of IFE/GCS installation and maintenance activities. Assist in troubleshooting and resolving system … issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for resolution of systemic issues. Execute tasks generated by the Panasonic Ticketing system assigned to the TSR (Technical Service Rep), resolving interpretation differences. Monitors and supports tasks generated by the Panasonic Ticketing system and assigned to the station. more »
Employment Type: Permanent
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