2 of 2 Service Delivery Jobs in Hove

ensuring reliable and secure systems, managing IT support and web development, and delivering strategic projects that drive organisational growth and transformation while overseeing infrastructure, service delivery, and IT policy compliance. Client Details This is an opportunity to join an SME within the retail sector. The company, based ...

leadership role for a highly organised, strategically minded IT professional who can manage people, systems and external providers while continuously improving service delivery. Job duties – Head of IT Operations: Define and deliver the IT operational roadmap in line with business goals Lead, develop and motivate the IT Assistant … including GDPR and ISO frameworks Maintain ownership of IT policies, conducting regular audits and vulnerability assessments Oversee incident management and ensure timely resolution Improve service delivery processes to enhance user experience Lead escalation processes and root cause analysis for major issues Develop and manage the IT operations budget ...