An exciting opportunity has arisen for an IT Operations Engineer to join Horder Healthcare , a leading provider of orthopaedic and musculoskeletal services. This role will focus on the technical delivery of IT services and providing first-class support to clinical and administrative teams. But this isnt just about maintenanceits about transformation. At Horder Healthcare, were reshaping how IT supports … participate in shift and on-call rotas Work alongside 3rd-party vendors to deliver solutions Share technical knowledge with colleagues and end-users Constantly seek digital innovations to improve servicedelivery About us Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way … in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%. We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals More ❯
at the heart of everything we do. They're passionate about building solutions that make a real difference, whether it's through cutting-edge technology, streamlined processes, or exceptional servicedelivery click apply for full job details More ❯
DOE) Job Type: Permanent, Full time? Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and … software issues. The role will be critical in delivering exceptional customer service and technical proficiency. General duties: Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents into the … Service Desk system. Ensuring all calls and tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Server Management experience Windows Desktop OS and Management Active Directory More ❯
Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and software issues. The role will be … critical in delivering exceptional customer service and technical proficiency. Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents into the Service Desk system. Ensuring all calls and … tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Desktop OS and Management Active Directory and Group Policy TCP/IP, DNS Server Virtualization: VMWare vSphere/ More ❯
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
Trident Computers (U.k.) Limited
individual requirements of each account. Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams to align and enhance service … preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing, and closing service tickets. Source and specify IT hardware and software, negotiating the best prices and terms. Handle bookings, account documentation, and general administrative tasks efficiently. Problem Solving & Client Advocacy Act as … Excellent verbal and written communication abilities to engage with clients, stakeholders and internal teams. Analytical Skills: Ability to assess client feedback, requests, and opportunities to provide actionable insights. Customer Service: A solution-oriented mindset and commitment to providing exceptional service. Additional Requirements: Valid driving licence. What Success Looks Like in This Role A successful Internal Account Manager should enable More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Trident
seeking a proactive and client-focused Sales Support Coordinator to join our team. This role is pivotal in supporting Relationship Managers by co-managing client accounts and ensuring seamless service delivery. Acting as a primary daily point of contact for assigned clients, you will handle inquiries, manage communications, and coordinate with internal teams to meet client expectations. This role … develop your skills in account management within the IT industry, with potential for progression to a Relationship Manager or New Business role. About Us Trident is a leading Managed Service Provider (MSP) with over 30 years of experience delivering tailored IT solutions to local businesses in the South of England. As a Microsoft Gold Partner we combine cutting-edge … Take ownership of client email requests, categorise and assign tasks, and escalate critical matters to Relationship Managers as necessary. Collaboration & Coordination : Work closely with internal teams to deliver seamless service and attend client meetings as required. Sales & Opportunity Development : Assist Relationship Managers in promoting Trident’s products and services and identify growth opportunities within existing accounts. Administrative Support : Maintain More ❯
essential legal support to ensure compliance and assist with various legal matters within the organisation. Your contributions will play a vital role in maintaining our commitment to excellence in service delivery. Role Overview This is an excellent opportunity for a motivated paralegal with 1–3 years’ experience looking to deepen their legal career in an international technology business. Key … Responsibilities Support the drafting, review, and negotiation of a range of commercial contracts (including NDAs, Service Agreements, Service Orders, DPAs, and partnership agreements). Support contract negotiation processes with clients and suppliers, tracking comments, maintaining version control, and ensuring timely execution. Assist with contract lifecycle management and the implementation of improved legal document management systems. Conduct legal research More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Hays Technology
at the heart of everything we do. They're passionate about building solutions that make a real difference, whether it's through cutting-edge technology, streamlined processes, or exceptional service delivery.You'll collaborate with talented professionals across disciplines, contribute to impactful projects, and have the opportunity to grow both personally and professionally. They foster a culture of openness, continuous … and technically curious Automation Engineer to join our growing team.This is a fantastic opportunity to contribute to meaningful digital transformation initiatives, working closely with Product Owners, Solution Architects, and Delivery Managers to shape and automate end-to-end customer journeys. What You'll Be Doing Collaborate with cross-functional teams to understand project scope and translate it into automated More ❯
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
Hays
at the heart of everything we do. They're passionate about building solutions that make a real difference, whether it's through cutting-edge technology, streamlined processes, or exceptional service delivery.You'll collaborate with talented professionals across disciplines, contribute to impactful projects, and have the opportunity to grow both personally and professionally. They foster a culture of openness, continuous … and technically curious Automation Engineer to join our growing team.This is a fantastic opportunity to contribute to meaningful digital transformation initiatives, working closely with Product Owners, Solution Architects, and Delivery Managers to shape and automate end-to-end customer journeys. What You'll Be Doing Collaborate with cross-functional teams to understand project scope and translate it into automated More ❯