2 of 2 Broadband Jobs in Hull

First Line Tech Support

Hiring Organisation
Adecco
Location
Hull, North Humberside, United Kingdom
Employment Type
Full-Time
Salary
£13.45 per hour
Role As a First Line Technical Support Advisor, you will be responsible for diagnosing and resolving a range of technical issues relating to broadband, telephony, networking and connectivity services. You will work closely with customers and internal teams to ensure faults are managed through to resolution whilst maintaining excellent customer … standards. Key Responsibilities Act as the first point of contact for customer technical support enquiries via phone, email and ticketing systems. Diagnose and troubleshoot broadband, Wi-Fi, telephony and network connectivity issues. Log, update and manage support tickets accurately. Perform initial fault diagnostics and remote troubleshooting. Escalate complex technical issues ...

First Line Tech Support

Hiring Organisation
Adecco
Location
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£13.45/hour
Role As a First Line Technical Support Advisor, you will be responsible for diagnosing and resolving a range of technical issues relating to broadband, telephony, networking and connectivity services. You will work closely with customers and internal teams to ensure faults are managed through to resolution whilst maintaining excellent customer … standards. Key Responsibilities Act as the first point of contact for customer technical support enquiries via phone, email and ticketing systems. Diagnose and troubleshoot broadband, Wi-Fi, telephony and network connectivity issues. Log, update and manage support tickets accurately. Perform initial fault diagnostics and remote troubleshooting. Escalate complex technical issues ...