14 of 14 Customer Service Jobs in Hull

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

adhered to. Working within a regional team, you will build effective partnerships with repairers, leveraging those relationships to improve and maintain the highest level service for the Company's customers and clients. Key Responsibilities Ensure that you are kept fully up to date with Insurer/Client SLAs and … multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad … manage supplier performance metrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. Act as a point of contact for repair network members, clients, customers, and team member, providing progress updates as needed. Handle incoming calls More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

able to work under pressure. Strong leadership, motivation, and team-working skills. Excellent communication and influencing abilities at all levels. The skills for success Customer service, technical, health and safety awareness, attention to detail, financial management, decision-making, analytical and problem-solving, leadership, organizational, and communication skills. What More ❯

control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of … commercial projects. This is a field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and … troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety More ❯

control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of … commercial projects. This is a field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and … troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety More ❯

control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of … commercial projects. This is a field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and … troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety More ❯

has a passion for IT that extends beyond the screen. Based in Hull, you'll be the go-to IT expert working alongside the Customer Service teams, using your skills to help provide 1st and 2nd line support through our helpdesk over email and telephone. Hybrid role once … external content - videos, online, etc. Produce regular reports for management on support usage Working with the Product Team (inc. Development team) to provide thoughtful customer feedback and be part of overall 'Roadmap' team Liaising with 3rd parties to ensure product integration - existing and future products Requirements: Experience in a … administration) IT proficient with excellent working knowledge of MS Office, Email, online portals and conferencing systems Great Interpersonal skills; whether it's helping a customer with an issue or explaining a problem internally, so a problem is sorted timely 'first-time' Great communicator - written, presentation and verbal communication skills More ❯

Estio Training have an exciting new opportunity for a Digital Support Technician with Hull City Council based in central Hull. Role To ensure excellent customer service Monitor the Assyst Ticketing system to resolve calls at first point of contact Receive phone calls from users requiring support Remote support … Year 6 Months Positions Available 1 Closing Date Monday, 26th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Computer literate Microsoft Office products Have a professional manner Clearly spoken Professional telephone manner Interest in IT Self motivation … body for the unitary authority and city of Kingston upon Hull, England. They have over 1800 employees and are dedicated to providing the best service possible. More ❯

Apprenticeships This Level 3 apprenticeship combines technical learning with real workplace experience. Youll build your skills in IT support, system maintenance, AV troubleshooting, and customer service gaining a nationally recognised qualification to boost your career in the IT and AV industry. Training is delivered through a combination of More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯