1 of 1 Remote Help Desk Manager Jobs in Hull

Helpdesk Manager - Managed Service Provider (MSP) Location: Hull Salary: Up to £40,000 per annum (depending on experience)?? Full-time, Permanent About Us We're a fast-paced and growing Managed Service Provider (MSP) delivering high-quality IT support and solutions to a diverse client base. Our success comes from our commitment to technical excellence, proactive service, and … a strong team culture. We're now looking for a Helpdesk Manager to lead our 1st and 2nd Line Support teams, ensuring smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will be responsible for both the operational and technical performance of our service desk. You'll mentor and develop … We're looking for a proactive, hands-on leader with a passion for service delivery and people development. Essential Skills & Experience: Previous experience in a similar Helpdesk/Service Desk Manager role, ideally within an MSP environment. Strong understanding of Microsoft 365, Windows Server, networking, and remote support tools. Excellent leadership and communication skills, with a proven More ❯