IT Helpdesk Manager - Hull
Hull, North Humberside, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nextech
helpdesk operations to meet SLAs and maintain high service standards. Client Management: Build strong relationships with clients, acting as a point of contact for escalations, feedback, and service improvement. Process Improvement: Continuously review and enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance More ❯
Employment Type: Full-Time
Salary: £37,500 - £40,000 per annum
Posted: