2 of 2 Remote Customer Service Jobs in Humberside

plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … annual travel spend of <£200k Understand the products and value proposition of GTM Provide automated monthly reporting for all the clients in the portfolio Identify gaps and trends in customer spend Maximise and grow clients, working collaboratively with with the Account Management strategic team Improve profitability where possible through pricing adjustment, technology introduction or any other upselling opportunities Support … end implementation for assigned clients Support the strategic Account Management team with securing meetings and identifying contacts for Red customers Work closely with the Operations Team and supports any customer complaints or price matching queries Accurately manages all client CRM data Responsible for internal central email inbox distribution for client requirements Participate in new sales bids when required Drive More ❯

an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused IT Support Technician to join our growing IT Support Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end … resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of … customer satisfaction Contribute to documentation and internal knowledge sharing. Essential Skills and Experience Strong, methodical problem-solving abilities Excellent communication and interpersonal skills Solid understanding of Windows desktop operating systems and troubleshooting Hands-on experience installing and supporting Microsoft Office 365 products Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customer service More ❯