IT Helpdesk Manager - Hull
Hull, North Humberside, North East, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Nextech Group Limited
helpdesk operations to meet SLAs and maintain high service standards. Client Management: Build strong relationships with clients, acting as a point of contact for escalations, feedback, and service improvement. Process Improvement: Continuously review and enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted: