Technical Support Engineer
- Hiring Organisation
- Nigel Wright Group
- Location
- Barrow-upon-Humber, South Humberside, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
About the Organisarion: Join a fast-growing UK scale-up building intelligent SaaS products used across hospitals, critical infrastructure and specialist operational environments. Their mission is simple but ambitious: To make vital systems faster, safer and smarter through connected, user-focused technology. They work fast, collaborate deeply, and care about … that underpins critical operations. Your work directly influences customer trust, system stability and the overall product experience. Key Responsibilities: Deliver 2nd line support for SaaS products. Investigate and diagnose customer-reported issues. Work with engineering to resolve bugs and improve stability. Keep customers informed with clear, friendly communication. Log requests ...