Partner Success Executive
- Hiring Organisation
- Rydal Group
- Location
- Huntingdon, England, United Kingdom
operational point of contact for an assigned portfolio of wholesale, dealer and referral partners. • Build deep, trusted relationships with partner principals, technical leads and billing contacts — understanding each partner's business model, end-customer base and growth plans. • Run a structured cadence of partner reviews (weekly operational check … monthly/quarterly business reviews) covering performance, commercial trading, pipeline and service quality. • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success ...