2 of 2 Back Office Jobs in Inverness

to Capgemini's clients.What you'll doRespond to incoming requests via telephone, email, and web chatLog all requests in the appropriate call logging softwareAssign calls to relevant support teamsAction Back Office requests as and when requiredAdvise customers and support teams of known problems/workaroundsEnsure customers are kept updated with the progress of their requestContribute to overall achievements More ❯

you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the appropriate call logging software Assign calls to relevant support teams Action Back Office requests as and when required Advise customers and support teams of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute More ❯