We are currently recruiting on behalf of our client for an experienced ITSupport Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will … bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional ITsupport to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide … the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of ITsupport are essential. Key More ❯
Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced ITSupport Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and customer service, and who enjoys … solving technical issues in a fast-paced, collaborative environment. The successful candidate will play a key role in providing both 1st and 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a … friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 1st and 2nd line technical support to end users, both remotely and face-to-face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange More ❯
ITSupport Engineer (2nd/3rd Line) – Nuclear Site Support Role Overview: This is a hands-on 2nd/3rd line support role for a highly secure nuclear facility, ideal for a seasoned Infrastructure Engineer with broad technical expertise, especially in Microsoft technologies, virtualization, and end … user computing (EUC). The successful candidate will be instrumental in maintaining, supporting, and enhancing critical IT services on-site, drawing from a deep background in server builds, virtual environments, SCCM, patching, and EUC deployments. Key Responsibilities: Operational Support in a Regulated Environment: Provide direct technical support for outage events, infrastructure updates, and operational continuity. Support mission-critical systems and respond to incidents swiftly within a high-security, high-regulation environment. 2nd/3rd Line Incident Resolution & Infrastructure Support: Resolve escalated IT incidents across a wide range of systems, including Windows Server (2008R2 More ❯
ITSupport Engineer (2nd/3rd Line) – Nuclear Site Support Role Overview: This is a hands-on 2nd/3rd line support role for a highly secure nuclear facility, ideal for a seasoned Infrastructure Engineer with broad technical expertise, especially in Microsoft technologies, virtualization, and end … user computing (EUC). The successful candidate will be instrumental in maintaining, supporting, and enhancing critical IT services on-site, drawing from a deep background in server builds, virtual environments, SCCM, patching, and EUC deployments. Key Responsibilities: Operational Support in a Regulated Environment: Provide direct technical support for outage events, infrastructure updates, and operational continuity. Support mission-critical systems and respond to incidents swiftly within a high-security, high-regulation environment. 2nd/3rd Line Incident Resolution & Infrastructure Support: Resolve escalated IT incidents across a wide range of systems, including Windows Server (2008R2 More ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
