8 of 8 IT Support Jobs in Ipswich

We are seeking a proactive and customer-focused IT Support Technician to join our client’s growing team in Ipswich on a permanent basis. You will be the first point of contact for IT-related queries, providing exceptional customer service and ensuring efficient resolution of technical issues. Working within a Microsoft Azure and Office 365 environment, you … will manage support tickets, troubleshoot hardware and software issues, and escalate complex problems where necessary. Key Responsibilities: Act as the first point of contact for all IT-related support queries via phone, email, and ticketing system. Log, prioritise, and manage IT support tickets, ensuring timely resolution in line with SLAs. Provide 1st and 2nd Line … IT support for Microsoft Azure, Office 365, and Windows-based environments. Troubleshoot and resolve hardware, software, and network issues. Escalate complex issues to 3rd line support engineers as required. Assist in user account management, including password resets, permissions, and security updates. Deliver outstanding customer service, ensuring users are kept informed throughout the support process. Maintain accurate More ❯

IT Support Technician/IT Support Engineer - 2nd Line Ipswich around £35,000 - £38,000 plus up to 10% bonus (OTE upto £41,800), 7%-15% pension, life, IP, Healthcare and more Key skills/qualifications/criteria: - Excellent knowledge of Microsoft Windows Server operating systems - Strong knowledge of Microsoft Office 365 - Strong knowledge/experience … to work for that business that will look after us and our career, take social responsibility seriously, give back and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra £1k to everyone as an extra thanks. The package is always … being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family day, two Christmas events and a huge budget for training and personal development. oh, and with a team over 250, they only lost three people last year. IT is growing, with a move away from MSP, office expansion and More ❯

IT Support//IT Administrator//IPSWICH//Fully onsite//25hours a week//6 month contract//£14.59/hour PAYE (£18.92/hour Umbrella) REED Technology are supporting a client in finding a IT front line technician to join their IT Operations team. This role will … help manage and maintain the IT Service Catalogue, ensuring IT goods and services are delivered efficiently and accurately across the organisation. Key Responsibilities Administer the IT Service Catalogue, including updates to services, products, and pricing. Provide and configure IT equipment, peripherals, and accessories. Monitor stock levels and coordinate procurement with suppliers. Raise purchase orders and process … standard/non-standard service requests. Maintain accurate technical and product information for catalogue items. Track request progress and support the delivery of minor IT changes/projects. Technical Skills & Experience Knowledge of IT systems, hardware, and peripherals. Experience in IT support, service delivery, or procurement environments. Strong attention to detail and ability to manage More ❯

the role. Are you a charismatic IT Support Professional? We're looking for a dynamic IT Support Analyst to join a growing team and take ownership of providing exceptional IT user support within an enthusiastic, fast-paced business. In this exciting role you’ll be the go-to problem-solver, taking ownership of user … issues from first contact to resolution. Working closely with the IT Support Team Manager and a collaborative team of technicians, you’ll ensure that support tickets are handled efficiently, prioritised appropriately, and resolved in line with SLAs—all while delivering a first-class user experience. why you should apply. What a magnificent place to work, from the … DNS, and DHCP, as well as configuring switches, routers, and VLANs. You're confident working with Azure for backup and disaster recovery, and you bring a solid understanding of IT security best practices to help protect the business. Experience with scripting (PowerShell/VBScript), digital phone systems like Teams, and relevant certifications (such as MCSA or VCP) will help More ❯

We're currently recruiting for an IT Support Technician to join a busy education setting in Ipswich on a 4–6 week temporary contract.This is an on-site role, and you will be required to pass an enhanced DBS check. Key Responsibilities: Provide 1st & 2nd line technical support to staff and students Troubleshoot hardware, software, and network … issues Set up and maintain IT equipment (PCs, printers, AV equipment, etc.) Support classroom technology and resolve day-to-day IT queries Escalate issues where necessary and maintain accurate support records Experience Required: Previous experience in an IT support or technician role Good knowledge of Windows operating systems and general hardware/software troubleshooting … Strong communication and problem-solving skills Experience working in an education environment (desirable but not essential) If you’re available immediately and ready to support a dynamic education team, apply now More ❯

the role. Are you a charismatic leader with a passion for IT We're looking for a dynamic IT Support Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this exciting role, you'll be leading day-to-day IT support operations … managing escalations, and driving internal IT projects that directly impact business success. You'll work closely with a talented team, continuously improve processes, and make sure systems run like clockwork. It's a perfect opportunity for someone who loves solving technical problems while keeping a smile on their face and creating a great team culture! why you should … for. Leadership: You'll need to be someone who can engage and motivate your team with a positive and proactive approach, making sure no one's left behind when it comes to technical solutions. A natural leader, you're great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You More ❯

the role. Are you a charismatic leader with a passion for IT? We're looking for a dynamic IT Support Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this exciting role, you’ll be leading day-to-day IT support operations … managing escalations, and driving internal IT projects that directly impact business success. You’ll work closely with a talented team, continuously improve processes, and make sure systems run like clockwork. It’s a perfect opportunity for someone who loves solving technical problems while keeping a smile on their face and creating a great team culture! why you should … for. Leadership: You’ll need to be someone who can engage and motivate your team with a positive and proactive approach, making sure no one’s left behind when it comes to technical solutions. A natural leader, you’re great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You More ❯

IT Service Catalogue & Procurement Assistant Location: Ipswich (on-site, 5 days per week) Contract: 12 months Hours: 25 hours per week (ideally 9am-2pm, Monday to Friday) Rate: £18.92/hour Umbrella IR35: Inside IR35 Start date: Early September About the role We are looking for a detail-oriented and organised IT Service Catalogue & Procurement Assistant to join … an established IT Operations team. This is a part-time role based on-site in Ipswich, supporting the smooth delivery of IT goods and services across the organisation. You will play a key part in managing the IT Service Catalogue - the list of standard equipment and repeatable IT services available to staff - and supporting colleagues with … procurement processes. Your work will help ensure that staff have the right technology in place to deliver excellent services. What you'll be doing Administer and update the IT Service Catalogue, ensuring information is accurate and up to date Provide equipment and peripherals to staff in line with agreed processes Monitor stock levels and liaise with colleagues to ensure More ❯