Job Title: 1st Line ITSupport Technician Location: Oulton Broad, Suffolk Salary: £25,000 - £28,000 Depending on Experience We are seeking a motivated and customer-focused 1st Line ITSupport Technician to join our dynamic ITsupport team. This role is crucial for … providing first-line technical assistance, troubleshooting, and resolving IT-related issues for users within the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS ITsupport environment or with a Managed Service Provider (MSP), delivering exceptional service and contributing to … the efficient and smooth running of IT systems. As a 1st Line ITSupport Technician, you will serve as the first point of contact for users, assisting with a range of IT issues, ensuring that any technical difficulties are swiftly addressed, and escalating more complex problems More ❯
We are currently recruiting on behalf of our client for an experienced ITSupport Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will … bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional ITsupport to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide … the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of ITsupport are essential. Key More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver … exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver … exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and More ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
Newmarket, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Mana Resourcing
software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions … Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. * Scripting knowledge * Comprehensive understanding of Microsoft tools and application environments * Networking knowledge * Strong communication, organization … problem-solving, and diagnostic skills * At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives * Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in More ❯
