About the role We’re looking for a friendly, motivated and technically capable ITSupport Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day technical … support to our staff across 40+ care homes and central offices, helping resolve issues quickly and professionally. Alongside this, you’ll have opportunities to assist with server tasks, Active Directory, Office 365 administration and other infrastructure projects as part of your development. This is a permanent role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. More ❯
Brackenberry is proud to be working in partnership with a leading UK Police Authority to supply an experienced ITSupport Engineer to support their critical End User Computing (EUC) refresh programme. This is a field-based role , ideal for someone who enjoys being hands-on and mobile, taking the lead in deploying and refreshing mobile devices across … Overview: Deliver a high-priority mobile device refresh programme acrossNorfolkand Suffolk. Work closely with a dedicated End User Computing (EUC) team based in Suffolk. Carry out advanced diagnostics and support for hardware and software issues. Maintain and update the ICT asset register to ensure accuracy and compliance. Represent ICT in a customer-facing role with various internal departments. Ensure … project delivery aligns with financial year targets and compliance obligations. Regularly travel between multiple sites (constabulary vehicles provided). Qualification in an ICT discipline or relevant experience in an IT operational environment Strong knowledge of Microsoft Windows environments Proven ability to carry out advanced diagnostics on IT hardware and software Experience working independently and collaboratively as part of More ❯
their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders across all our offices. You … will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced … helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the IT perspective. Assist with IT inventory management and procurement. Collaborate with senior IT staff on various projects and initiatives. Ensure SLAs are adhered More ❯
Join a leading telecommunications company as an ITSupport Technician ! Perfect for IT students or recent graduates, this entry-level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an ITSupport Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised … and connect desktop hardware and peripherals at user workstations. Perform basic power-on self-tests and initiate automated system builds. Connect network cables from desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service More ❯
