2nd Line IT Support Engineer
- Hiring Organisation
- HD Tech Recruit
- Location
- Ipswich, England, United Kingdom
them through to resolution while maintaining clear documentation. Key responsibilities include: Providing high-quality remote support and troubleshooting technical issues. Configuring and maintaining Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager). Installing and configuring Windows 11 and mobile devices. Diagnosing IT issues including mail flow … client configuration. Following cyber security best practices and documenting all work clearly. Essential: Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel). Experience with Windows installations and software configuration. Familiarity with tools such as Event Viewer and Command Prompt. Confident communicator with ...