Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience managing and leading an IT support team - management experience is essential. Strong technical knowledge of Microsoft365, Azure Active Directory, and Windows Server environments. Hands-on experience with Microsoft Endpoint Manager, Windows desktop support, and network administration. Understanding of cyber security standards … processes. Ability to balance hands-on technical support with leadership responsibilities. A proactive, engaging, and positive approach with a genuine enthusiasm for technology and team development. Desirable Awareness of Microsoft Power Apps and cloud-based solutions. Experience working with Managed Service Providers (MSPs). Previous involvement in technical infrastructure projects. This is an excellent opportunity for a confident and More ❯
service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving … skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture More ❯
service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving … skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
be part of a major digital transformation journey? We are seeking a detail-oriented Project & Change Support Analyst on a 6-month contract to support change initiatives related to Microsoft Dynamics 365 upgrades. You will work closely with business stakeholders, functional consultants, and technical teams to ensure smooth transitions, delivery, training and adoption of D365 solutions across … for improvement. What you'll need to succeed To succeed in this role, you will require: Experience of business process mapping, project management and managing training workshops Familiarity with Microsoft Dynamics 365 (CRM or ERP modules) Minimum of 1+ year of experience in change management, business analysis, or project support. Excellent verbal and written skills; able to … technical concepts for non-technical audiences Experience in Agile or hybrid project environments; ability to manage timelines and priorities Proficiency in Microsoft Power Platform, Azure DevOps, and Office365 Comfortable working in fast-paced or changing environments Experience delivering or supporting training sessions (Mandatory) Ability to build relationships and manage expectations What you'll get in return More ❯
customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is More ❯
staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a More ❯