some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with servicemanagement teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
including ESXi host builds, VDI implementation (Horizon), and server migrations. Leverage VMware vSphere, Vcenter, and Hyper-V to manage VM lifecycles. Asset and Configuration Management: Maintain up-to-date asset inventories and system configurations in alignment with my client’s ITIL-based governance frameworks. Collaboration and Documentation: Work alongside … Active Directory, Group Policy, DNS/DHCP, Exchange 2016, SCCM/MECM, Powershell scripting. Cloud & Identity: Azure AD, O365, ADFS, Intune, and basic Azure management experience. Virtualization: skills with VMware vSphere (6.5–8), VDI (Horizon, AppVolumes), Hyper-V, VMM. Experience building out full environments from scratch. Networking & Security: Familiarity … encryption (McAfee EPO), Nessus vulnerability remediation. Tools & Automation: SCCM, Intune, WSUS, App packaging (PSADT), SQL, Robocopy, and compliance reporting. ITIL Framework: Working knowledge of servicemanagement and SLA-driven environments. Hardware Proficiency: Strong break/fix skills with HP, Dell servers and workstations; experience with routers, switches, printers More ❯
including ESXi host builds, VDI implementation (Horizon), and server migrations. Leverage VMware vSphere, Vcenter, and Hyper-V to manage VM lifecycles. Asset and Configuration Management: Maintain up-to-date asset inventories and system configurations in alignment with my client’s ITIL-based governance frameworks. Collaboration and Documentation: Work alongside … Active Directory, Group Policy, DNS/DHCP, Exchange 2016, SCCM/MECM, Powershell scripting. Cloud & Identity: Azure AD, O365, ADFS, Intune, and basic Azure management experience. Virtualization: skills with VMware vSphere (6.5–8), VDI (Horizon, AppVolumes), Hyper-V, VMM. Experience building out full environments from scratch. Networking & Security: Familiarity … encryption (McAfee EPO), Nessus vulnerability remediation. Tools & Automation: SCCM, Intune, WSUS, App packaging (PSADT), SQL, Robocopy, and compliance reporting. ITIL Framework: Working knowledge of servicemanagement and SLA-driven environments. Hardware Proficiency: Strong break/fix skills with HP, Dell servers and workstations; experience with routers, switches, printers More ❯
tickets. Escalate calls to third-party providers when necessary. Complete administrative tasks and maintain accurate documentation. Keep detailed records of site information using IT ServiceManagement tools. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits …/achievement related bonuses Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Strong customer service skills and confident communication abilities Enthusiastic, eager to learn, and a team player Some experience troubleshooting common desktop issues Basic knowledge of MS Office More ❯
