10 of 10 Service Management Jobs in Suffolk

experienced IT management professional ready for a new challenge? If so, we have an exciting opportunity for you! We are recruiting for an IT Manager to join our dedicated team at our head office in Bury St Edmunds, Suffolk . In return for your hard work, you will receive … motorcycle, industrial and engineering market sectors. Reporting to the IT Director, the IT Manager will lead and evolve the business IT function across infrastructure, service desk, and business systems. This is a hands-on leadership role focused on delivering a stable, secure, and scalable technology environment that supports current ...

Join our IT team as an IT Analyst at our Haverhill manufacturing site to play a key role in the operational management, maintenance, support and continuous improvement of the Company’s IT infrastructure. The IT Analyst role ensures the availability, reliability, security and compliance of IT systems supporting business … Working within a regulated environment, the position contributes to computer system validation, cybersecurity, data integrity, audit readiness and regulatory compliance. Your Responsibilities Infrastructure & Network Management Administer and maintain server, storage, network and cloud environments. Manage backups, patching, monitoring, disaster recovery and business continuity processes. Support Microsoft 365, Active Directory ...

large and complex IT environment. You will be responsible for supporting end users, resolving technical incidents, deploying hardware and software, and ensuring excellent customer service across multiple sites. This opportunity would suit an experienced Desktop Support Engineer, Endpoint Engineer, IT Support Analyst or EUC Support Engineer who enjoys … equipment Support hardware refresh and technology rollout projects Escalate complex incidents where required and work closely with specialist teams Maintain accurate asset management and support documentation Deliver excellent customer service, keeping users informed throughout the resolution process Essential Experience Proven experience in a 2nd Line Desktop Support, Endpoint ...

Analyst will include: Administering and maintaining server Managing backups Supporting Microsoft 365, Active Directory Managing application configuration Troubleshooting application issues Managing incidents, service requests, problems and changes in line with ITIL principles. Maintaining SLA performance Maintaining accurate IT asset and configuration records. Ensuring incidents and changes are fully documented … appropriately managed. Providing a professional and customer-focused IT support service across the site. Supporting validated and regulated computer systems throughout their lifecycle. Participating in user requirements gathering, risk assessments, validation planning and test execution. Maintaining documentation Supporting internal and external audits and regulatory inspections Ensuring data integrity, system ...

busy Digital Services team. This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services. The Role You'll be responsible for the configuration … Supporting device rollouts, refresh programmes and new starter equipment requests Maintaining accurate asset records and inventory databases Logging, tracking and resolving IT incidents and service requests Supporting users with device setup and troubleshooting Managing stock levels of hardware and peripherals Updating service management and asset tracking systems ...

significant data, analytics, climate and externally facing technology components. We are looking for a team member to bring expertise in all areas of product management, from supporting the early development of opportunities through to delivery. This is a delivery focused hands-on role; you will need to pay attention … concise and accurate progress reporting for the Programme Manager, the R&A & Data leader and senior stakeholders. Ensure delivered features are fully transitioned to Service Management and supported through their lifecycle. Work with fellow Product Delivery Leads and Product Managers to continuously improve our product and delivery management ...

Bury St Edmunds. This is a fantastic opportunity to take ownership of the company's IT function, combining hands-on technical involvement with people management and strategic responsibility. You'll play a key role in shaping the company's technology roadmap and supporting the business as it continues … grow. Key Responsibilities: Managing and developing a team across IT infrastructure, service desk and business systems. Overseeing and improving IT infrastructure, networks, cloud services and cybersecurity. Oversee the company's ERP system and wider business applications, supporting upgrades and improvements. Act as the senior technical escalation point for complex ...

standards in line with the audit plan approved by the AXA UK&I Audit Committee Maintaining a network of key business relationships with relevant management and staff across AXA UK&I Applying audit standards and methodology during audits, as well as providing ideas and input to the continuous improvement … such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies and trends Good understanding of data analytics techniques and tools Significant knowledge of audit practices and techniques ...

Operational Technology Manager who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service . Purpose of this role To provide dedicated leadership and accountable ownership for the operational technology platforms and infrastructure that underpin BUUK critical operational … will establish secure, resilient and supportable OT services across fibre initially and, where agreed, electric, water and other operational networks. The postholder will define service boundaries, build sustainable capability, manage suppliers and roadmaps, and coordinate OT infrastructure, cyber security, risk, architecture and service management. Your key responsibilities ...

will establish secure, resilient and supportable OT services across fibre initially and, where agreed, electric, water and other operational networks. The postholder will define service boundaries, build sustainable capability, manage suppliers and roadmaps, and coordinate OT infrastructure, cyber security, risk, architecture and service management. Your key responsibilities … infrastructure and platform strategy, roadmap, service model and lifecycle across the agreed BUUK scope. Establish clear boundaries and operating procedures between IT, OT asset owners, engineering teams, Cyber Security and third parties. Lead the OT team and develop the capability, documentation, rota, succession and technical standards needed for sustainable ...