1 to 4 of 4 Support Engineer Jobs in Ipswich with Remote Work Options

2nd Line Support Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line Support Engineer to join their team based in Needham … Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a … highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works, what is affordable and what is available. Hardware and software, your office or in the cloud more »

2nd Line Support Engineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line Support Engineer to join their team based in Needham … Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a … highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works, what is affordable and what is available. Hardware and software, your office or in the cloud more »

to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »

Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury more »